DVD Ripper Trouble ripping

[Dark Intentions]

I've been having trouble ripping to MKV using DVDFab 9128 on a home computer. I also have a laptop that has DVDFab 9128 on it also. When ripping to MKV on the home computer, i keep getting a text file format back. But on the laptop, I use the same methods, but an MKV video format is created. I did a side-by-side comparison of the programs, but everything looks the same. I can't figure out what the problem is with the program on the home computer. Below is the internal log for 'Batman Begins'. This issue has occurred with other movies.


Internal Log:

0m 00.03s:

DVDFab 9.1.2.8 (2014/02/24 10:46:26)

0m 00.03s: Init Public log : enabled.
0m 00.03s: Init Private log : finish.
0m 00.03s: App info: 2014-2-19
0m 00.03s: App info: 9.1.2.8 9128 Official
0m 00.03s: Init CrashReportSettings : disabled.
0m 00.03s: Init DVDInfo_Log : enabled.
0m 00.15s: Profile Manager :: Begin Load Profile
0m 00.15s: Qt Translator file load success
0m 00.15s: App info: client type 2.
0m 00.17s: Fabplay load: preload successful.
0m 00.24s: Fabplay load: Load successful.
0m 00.26s: Init process: Transfer settings successful.
0m 00.26s: info: fabcheck logpath= C:/Users/timone/Documents/DVDFab9/Log/
0m 00.28s: fab_check_gpu is running ...
0m 00.56s: fab_check_gpu run successful
0m 00.56s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 4
0m 00.56s: GPU check: GPUAccelerate-12345
0m 00.56s: GPU check: GPUAccelerate setting-8248, 8248
0m 00.56s: GPU check: CUDA cap-1
0m 00.56s: GPU check: Support coreavc decode-0
0m 00.56s: GPU check: Lighting shrink status-1, 1
0m 00.56s: GPU check: Graphics info 1: NVIDIA GeForce GTX 260 : 6.0 : 1.3
0m 00.57s: Init process: Load config successful.
0m 00.57s: Init process: Windows os type is 13.
0m 00.57s: Init process: command line in is
0m 00.68s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 1:0 )( OV:9128 )( BV:9127 )( S:f52dc06bf8c8ac4f6b5a24a6a112e653 )
0m 00.70s: Reg check: Option check status-Local
0m 00.70s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.70s: App info: language type ENU.
0m 00.70s: Reg check: Start get sys number.
0m 00.70s: Reg check: Serial number is: 00-02-6f-5a-35-cb:00-02-6f-5a-35-ca:00-04-4b-14-d9-c6:00-04-4b-14-d9-c7
0m 00.70s: Reg check: Connect type is: 0
0m 00.98s: Init process: Init GPU settings successful.
0m 01.24s: Init preview: Begin init preview play engine.
0m 01.53s: Reg check: Times of connecting error is: 0
0m 01.53s: Reg check: Parse string: ( S:dc7539cd75efe22e7ccb02c371a77b86
0m 01.54s: Reg check: Option check status-NewWork
0m 02.18s: Init preview: Init internal engine successful.
0m 03.02s: Profile Manager :: End Load Profile
0m 03.33s: Burn engine: start init.
0m 03.45s: Burn engine: engine type-0.
0m 03.45s: Burn engine: writer count 2.
0m 03.45s: Burn engine: 0- E:\ [ATAPI iHBS112 2 CL04 (Scsi)].
0m 03.45s: Burn engine: 1- F:\ [TSSTcorp CDDVDW SH-S223Q SB00 (Scsi)].
0m 03.45s: Burn engine: end init.
0m 04.88s: Init process: Init setting page successful.
0m 05.41s: UI manager: switch to Copy mode.
0m 06.45s: Init process: init main ui successful.
0m 06.54s: Init process: show main ui successful.
0m 06.54s: DriveX msg: Init driveX E with I/O mode: 0
0m 06.55s: DriveX msg: Init driveX F with I/O mode: 0
0m 11.87s: opening drive E
0m 11.89s: opened i/o
0m 11.89s: opening drive F
0m 11.90s: opened i/o
0m 54.78s: DriveX msg: adding media in driveX F.
1m 00.15s: UI manager: switch to Ripper mode.
1m 02.87s: opening drive F
1m 03.51s: opened i/o
1m 03.52s: got media type 4
1m 03.65s: got max lba 3765146
1m 03.66s: got disc type 10
1m 03.69s: type DVD-VIDEO
1m 03.69s: volume label BATMAN_BEGINS
1m 03.69s: DriveX msg: add media in driveX F.
1m 03.69s: DriveX msg: send open media msg to thread for driveX F.
1m 03.70s: Source manager: add source id 0.
1m 03.71s: Open blu-ray disc expired time: 215811
1m 03.71s: internal path F:/VIDEO_TS/
1m 03.98s: got copyright 1 fe
1m 04.88s: got udf/iso
1m 05.63s: got discinfo
1m 05.64s: pathplayer enabled
1m 06.62s: button: vts_3 menu_1 pgc_1 cell_2 sector_6224 count_4
1m 40.30s: button: vts_3 menu_1 pgc_6 cell_2 sector_116200 count_2
1m 40.85s: button: vts_3 menu_1 pgc_1 cell_3 sector_21257 count_4
1m 41.18s: button: vts_3 menu_1 pgc_2 cell_2 sector_36977 count_14
1m 41.54s: button: vts_3 menu_1 pgc_3 cell_2 sector_94285 count_8
1m 41.67s: button: vts_3 menu_1 pgc_3 cell_4 sector_104405 count_3
1m 41.87s: button: vts_3 menu_1 pgc_2 cell_3 sector_44807 count_14
1m 41.94s: button: vts_3 menu_1 pgc_2 cell_4 sector_52638 count_14
1m 42.03s: button: vts_3 menu_1 pgc_2 cell_5 sector_60471 count_14
1m 42.11s: button: vts_3 menu_1 pgc_2 cell_6 sector_68299 count_14
1m 42.19s: button: vts_3 menu_1 pgc_2 cell_7 sector_76132 count_14
1m 42.27s: button: vts_3 menu_1 pgc_2 cell_8 sector_83959 count_12
1m 44.28s: button: vts_3 menu_1 pgc_1 cell_1 sector_128562 count_4
1m 44.30s: button: vts_3 menu_1 pgc_6 cell_1 sector_128728 count_2
1m 44.32s: button: vts_3 menu_1 pgc_2 cell_1 sector_128782 count_14
1m 44.34s: button: vts_3 menu_1 pgc_2 cell_2 sector_128840 count_14
1m 44.38s: button: vts_3 menu_1 pgc_2 cell_3 sector_128898 count_14
1m 44.42s: button: vts_3 menu_1 pgc_2 cell_4 sector_128956 count_14
1m 44.46s: button: vts_3 menu_1 pgc_2 cell_5 sector_129014 count_14
1m 44.50s: button: vts_3 menu_1 pgc_2 cell_6 sector_129072 count_14
1m 44.54s: button: vts_3 menu_1 pgc_2 cell_7 sector_129130 count_12
1m 44.58s: button: vts_3 menu_1 pgc_3 cell_1 sector_128618 count_8
1m 44.66s: button: vts_3 menu_1 pgc_3 cell_2 sector_128674 count_3
1m 47.18s: got dvdinfo
1m 47.19s: opened dvd
1m 47.19s: Source manager: open successful.
1m 47.35s: Work manager: create Ripper work 0 with source 0 and uiinfo 0( title 0 ).
1m 56.15s: ========WorkAttr::SetSource=======
1m 56.15s: Source Video Size Original : 720 x 306
1m 56.15s: Source Video Size Display : 854 x 364
1m 56.15s: Source Video FPS : 24000 / 1001
1m 56.15s: Source Video Bitrate : 1200
1m 56.15s: Source Audio Bitrate : 448000
1m 56.15s: Source Audio Channels : 6
1m 56.15s: Source Audio Volume : 100
1m 56.15s: Work Profile : MKV
3m 12.80s: UILog:OnMsgToolbar_Start
3m 12.80s: UILog:Msg Start : ready start
3m 12.80s: UILog:Msg Start : start test run work
3m 12.81s: UILog:right button to null, work falg = -1
3m 12.82s: UILog:Msg Start : run work
3m 12.82s: UILog:Run current Work.
3m 12.82s: UILog:Begin work ripper.
3m 12.82s: UILog:Begin work copy or converter.
3m 12.82s: Start check DVD Ripper register status.
3m 12.82s: End check DVD Ripper register status: Enable
3m 12.82s: UILog:start running at thread.
3m 12.83s: UILog:return flag at start running at thread ok.
3m 12.84s: OPList at DVD Ripper : (480.2),(128.2),(32.32)
3m 12.84s: DVD ripper check watermark flag: 0
3m 12.84s: ------------------ convert work begin(1/1) ------------------
3m 12.84s: info: create config(dvd2video)
3m 12.85s: info: use profile(MKV)
3m 12.86s: info: dvd playlist(1),angle(0),chapter(1->40)
3m 12.86s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
3m 13.32s: info: change opcode! audio[128][codec(ac3) channels(6) sample(48000) bitrage(448000)] is the same as output[ac3,6,48000,448000], only copy it
3m 13.33s: info: stream input@ Video(480)[codec(mpeg2video) size(720*480) fps(24000/1001) interlace(0) opcode(compress)]
3m 13.33s: info: perset file config OK !
3m 13.33s: info: set output video frame_rate(24000/1001)
3m 13.33s: info: stream output Video(480)[codec(h264) size(720*308) fps(24000/1001) interlace(0)]
3m 13.33s: info: stream input@ Audio(128)[codec(ac3) channels(6) sample(48000) bitrate(448000) bitdepth(16) opcode(copy)]
3m 13.33s: info: stream output Audio(128)[codec(ac3) channels(6) sample(48000) bitrate(448000) bitdepth(16)]
3m 13.33s: info: SubMode(Remux) -- Display Only forced Subtitle(false)
3m 13.34s: UILog:MsgWork:WorkStatus_Start
3m 13.51s: CUDA GPU acceleration for video encoding enabled
3m 13.52s: info: h264_encode: encode param profile(2) level(41) bitrate(798) crf(-1)
22m 00.93s: info: audio_decode finish job
22m 07.85s: ------------------ convert work finished ------------------
22m 08.86s: UILog:MsgWork:current work finish : 3
22m 08.86s: UILog:Run Work to end.
53m 18.74s: Exit process: stop running.
53m 18.74s: Exit process: preview pfn_releaseplayer end
53m 18.78s: Exit process: preview pfn_deinit end
53m 18.78s: Exit process: preview FreeLibrary end

[90312]

The first thing I would try is disabling all GPU acceleration and give it a try. See attached:

[Nik_Simpson]

I've been having trouble ripping to MKV using DVDFab 9128 on a home computer. I also have a laptop that has DVDFab 9128 on it also. When ripping to MKV on the home computer, i keep getting a text file format back. But on the laptop, I use the same methods, but an MKV video format is created. I did a side-by-side comparison of the programs, but everything looks the same. I can't figure out what the problem is with the program on the home computer. Below is the internal log for 'Batman Begins'. This issue has occurred with other movies.

What makes you think you are getting a "text file format" back? Could it be that you have the wrong application associated with MKV files on the computer so that it's trying to open it as text file?

[Dark Intentions]

90312: thanks for the info. I have it checked now. It turns out, thanks to Nik Simpson, I didn't have the correct application on the home computer for playing the MKV file. I now do. I was thinking I was encountering an issue I had a year or so ago. Thanks to the both of ya. Everything is fine now. I appreciate it.