BD Ripper (3D Plus) DVDFab 9 won't launch to full interface

[Guest]

DVDFab 9 won't launch to the full GUI interface.

I had DVDFab 9.0.4.7 running and able to to BD rip to MKV. Each time I would launch it, it wouldn't open on first shortcut click, the proper looking DVDFab icon would appear on the Windows taskbar, but the app wouldn't fully open. I would right-click on the DVDFab icon (appearing as if a running app) on the taskbar, click Close, and then click to re-launch a 2nd time and then DVDFab 9 would open

On launching, it was prompting me that I had an update, so between rips, I let it update to the current build 9128 (yesterday). On first launch of 9.1.2.8 it was very sluggish and finally froze between clicking in to various options (e.g., trying to get in the Settings).

So I un-installed 9.1.2.8; read these forums and others on DVDFab "won't launch" issue and opted to try the 9.1.2.9Beta build.

I ran CCleaner registry cleaner until no items showed up, cleaned TEMP files, ALSO un-installed version 8.2.2.7 which was on same machine. Then re-booted machine ...

- 1st installed 8.2.3.0Qt - no problem - installed and launched as expected.
- Then re-installed the 9.1.2.9Beta, did the re-start as requested by Install, and tried to launch ... again, the DVDFab appears on the taskbar, app doesn't open, DVDFab appears running in Task Manager and also EXE in processes, but now full GUI window opens.

I gave Symantec Endpoint Protection firewall wide-open both ways for the DVDFab .EXE; same for Windows firewall, even though Symantec says it's "disabled".

machine is dedicated to DVDFab; not much for apps as it's just a ripper:
- Windows 7 Enterprise 64-bit
- Core 2 T9400 2.53 GHz
- 8 GB memory
- NVIDIA Quadro FX 2700M 512 MB, driver 332.50


I put the two logs generated after the re-install and launch attempt below
Any reason the fabcheck LOG indicates "no CUDA-capable devices were detected"?

Thanks much if anything jumps out.
In the interim, I hoping version 8 can do my BD rips for now.


LOGS :

fabcheck_internal.LOG:

02:27:07:784 info: main: DVDFab - Fabcheck 1,0,3,0 - Mon Mar 03 20:27:07 2014

02:27:07:816 info: GetVideoCardInfoEx: Cards = 1, Enables = 1
02:27:07:816 info: GetVideoCardInfoEx: - NVIDIA Quadro FX 2700M
02:27:07:926 ERROR: __checkCudaErrors: Driver API error = 0100 "CUDA_ERROR_NO_DEVICE (no CUDA-capable devices were detected)" 520
02:27:07:926 ERROR: __checkCudaErrors: Driver API error = 0003 "CUDA_ERROR_NOT_INITIALIZED" 521
02:27:07:926 info: gpuGetMaxGflopsGLDeviceIdDRV: device_count - 0 - cuda_api_version = 6000 -
02:27:07:926 info: DetectVideoCard_CUDA: bestCudaDetectInfo 0,0,0,0,0,
02:27:07:926 info: DetectVideoCard_CUDA_Early_Version: CUDA Detect Ver Early.
02:27:07:941 info: fab_check::check_cuda: cudaStatus = 7 , modeType = 0 , devCap = 0
02:27:07:941 info: fab_check::check_cuda: AcquireWriteBlock OK.
02:27:07:941 info: IntelCPUInfo::IsIntelMediaSDKSupport: nProcessorSignature = 10676
02:27:07:941 info: IntelCPUInfo::IsIntelMediaSDKSupport: strCPUBrand = Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz
02:27:07:941 info: main: end



dvdfab_internal.LOG:

0m 00.00s:

DVDFab 9.1.2.9 (2014/03/03 20:27:07)

0m 00.01s: Init Public log : enabled.
0m 00.01s: Init Private log : finish.
0m 00.01s: App info: 2014-3-1
0m 00.01s: App info: 9.1.2.9 9129 Beta
0m 00.01s: Init CrashReportSettings : disabled.
0m 00.01s: Init DVDInfo_Log : enabled.
0m 00.12s: Profile Manager :: Begin Load Profile
0m 00.12s: Qt Translator file load success
0m 00.12s: App info: client type 2.
0m 00.14s: Fabplay load: preload successful.
0m 00.21s: Fabplay load: Load successful.
0m 00.23s: Init process: Transfer settings successful.
0m 00.23s: info: fabcheck logpath= C:/Users/Administrator/Documents/DVDFab9/Log/
0m 00.23s: fab_check_gpu is running ...
0m 00.51s: fab_check_gpu run successful
0m 00.51s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 2
0m 00.51s: GPU check: GPUAccelerate-1
0m 00.51s: GPU check: GPUAccelerate setting-0, 0
0m 00.51s: GPU check: CUDA cap-0
0m 00.51s: GPU check: Support coreavc decode-0
0m 00.51s: GPU check: Lighting shrink status-0, 0
0m 00.51s: GPU check: Graphics info 1: NVIDIA Quadro FX 2700M : :
0m 00.51s: Init process: Load config successful.
0m 00.51s: Init process: Windows os type is 13.
0m 00.51s: Init process: command line in is
0m 00.60s: Reg check: Parse string: ( OV:9128 )( BV:9129 )
0m 00.60s: Reg check: Option check status-Reduce one time.
0m 00.62s: Reg check: Option check status-Local
0m 00.62s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:0 )-( DVD to Mobile:1:0 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.62s: App info: language type ENU.
0m 00.62s: Init process: Init GPU settings successful.
0m 00.74s: Reg check: Start get sys number.
0m 00.74s: Reg check: Serial number is: 00-21-6a-38-ad-8e:00-25-b3-58-e9-48
0m 00.74s: Reg check: Connect type is: 1
0m 01.13s: Init preview: Begin init preview play engine.
0m 01.32s: Init preview: Init internal engine successful.
0m 01.47s: Reg check: Times of connecting error is: 0
0m 01.47s: Reg check: Parse string: ( BV:9129
0m 01.47s: Reg check: Option check status-NewWork
0m 02.17s: Burn engine: start init.
0m 02.26s: Burn engine: engine type-0.
0m 02.26s: Burn engine: writer count 1.
0m 02.26s: Burn engine: 0- E:\ [HL-DT-ST BD-RE GBW-B10N UC11 (Ide)].
0m 02.27s: Burn engine: end init.
0m 02.67s: Profile Manager :: End Load Profile
0m 03.58s: Init process: Init setting page successful.
0m 03.58s: DVDFabApp : QtLog Mode = false

[rmeyers]

It take DVDFab about 20 seconds to launch on my machine.

[Guest]

I was hopeful to that suggestion that it might take 20 seconds if i was being impatient. No luck though; let it sit for a good minute plus and no launch.

[Wilson.Wang]

Hi,

Did you see the ""won't launch" issue every time when running DVDFab?
Please run DVDFab by the "Qt log" shortcut in the installation folder of DVDFab9 and post the new log file.

Any reason the fabcheck LOG indicates "no CUDA-capable devices were detected"?

For some reason that you could not use CUDA GPU in DVDFab.
Would you please check your card by the free tool GPU-Z and attach the screenshot here?

Wilson