I have backed up hundreds of Blu Rays with no issue. The new Blu Ray release of Garden State, if I put it in and run DVD Fab, can't even load the Blu Ray. Tried two different copies on three machines. Help?
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Hi cmbat
You know the drill, post your internal log for this movie.
CBR929Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.
Setting Up ImgBurn and DVDFab to work together
Tips for Posting DVDFab Logs in the Forum
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Originally posted by CBR929 View PostHi cmbat
You know the drill, post your internal log for this movie.
CBR929
DVDFab 9.1.3.8 (2014/04/08 14:14:59)
0m 00.03s: Init Public log : enabled.
0m 00.03s: Init Private log : finish.
0m 00.03s: App info: 2014-4-8
0m 00.03s: App info: 9.1.3.8 9138 Beta
0m 00.04s: Init CrashReportSettings : enabled.
0m 00.04s: Init DVDInfo_Log : enabled.
0m 00.05s: Init Qt_Log : disabled.
0m 00.16s: Profile Manager :: Begin Load Profile
0m 00.17s: Qt Translator file load success
0m 00.17s: App info: client type 2.
0m 00.19s: Fabplay load: preload successful.
0m 00.25s: Fabplay load: Load successful.
0m 00.25s: Init process: Transfer settings successful.
0m 00.26s: info: fabcheck logpath= C:/Users/CMBat/Documents/DVDFab9/Log/
0m 00.26s: fab_check_gpu is running ...
0m 00.60s: fab_check_gpu run successful
0m 00.60s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 12
0m 00.61s: GPU check: GPUAccelerate-455
0m 00.61s: GPU check: GPUAccelerate setting-0, 0
0m 00.61s: GPU check: CUDA cap-0
0m 00.61s: GPU check: Support coreavc decode-0
0m 00.61s: GPU check: Lighting shrink status-0, 0
0m 00.62s: GPU check: Graphics info 1: AMD Radeon HD 7900 Series : :
0m 00.62s: GPU check: Graphics info 2: Mirage Driver : :
0m 00.63s: Init process: Load config successful.
0m 00.63s: Init process: Windows os type is 14.
0m 00.63s: Init process: command line in is
0m 00.74s: Reg check: Option check status-Failed
0m 00.74s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:0:0 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:0:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.74s: App info: language type ENU.
0m 00.75s: Reg check: Start get sys number.
0m 00.75s: Reg check: Serial number is: 16-c9-b2-36-fa-14:00-26-83-3a-48-5e:c8-60-00-0b-7d-95:84-c9-b2-36-fa-14
0m 00.75s: Reg check: Connect type is: 0
0m 01.53s: Reg check: Times of connecting error is: 0
0m 01.53s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 20:1340878922 )( 21:1407303686 )( 22:1407303686 )( 50:1340878922 )( OV:9138 )( BV:9137 )( S:cdd8934effd0d27cafe86cbaafc1af10
0m 01.75s: Reg check: thread exit normal.
0m 01.76s: Profile Manager :: End Load Profile
0m 01.76s: Reg check: Option check status-NewWork
0m 01.77s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:0:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:0:1 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 01.77s: Reg check: connect successful and result code is 1.
0m 01.78s: Reg check: End check info.
0m 01.78s: Init process: Init GPU settings successful.
0m 01.89s: Init preview: Begin init preview play engine.
0m 01.89s: Init preview: Begin init preview play engine(XBMC).
0m 02.34s: Init preview: Init internal engine successful.
0m 02.81s: Burn engine: start init.
0m 03.18s: Burn engine: engine type-0.
0m 03.18s: Burn engine: writer count 2.
0m 03.19s: Burn engine: 0- D:\ [HL-DT-ST BDDVDRW UH12LS28 1.00 (Scsi)].
0m 03.19s: Burn engine: 1- E:\ [HL-DT-ST BDDVDRW UH12LS28 1.00 (Scsi)].
0m 03.19s: Burn engine: end init.
0m 04.09s: Init process: Init setting page successful.
0m 04.11s: QtLog Mode = false
0m 04.12s: Show UI Step 2
0m 04.43s: Show UI Step 3
0m 04.44s: Start show MainUI.
0m 04.44s: UI manager: switch to Converter mode.
0m 05.29s: allow_test : false
0m 05.30s: fab_app_path : C:/Program Files (x86)/DVDFab 9/
0m 05.30s: current_version_type : Official
0m 05.30s: update_temp_path : C:/Users/CMBat/Documents/DVDFab9/Temp/updateTemp/
0m 05.31s: current_version : 9138
0m 05.31s: language_name : ENU
0m 05.31s: qm_file : C:/Program Files (x86)/DVDFab 9/QLanguage/DVDFabQt_ENU.qm
0m 05.32s: allow_beta : false
0m 05.39s: Init process: init main ui successful.
0m 05.48s: Init process: show main ui successful.
0m 05.48s: DriveX msg: Init driveX D with I/O mode: 0
0m 05.48s: DriveX msg: Init driveX E with I/O mode: 0
0m 07.93s: opening drive D
0m 07.94s: opened i/o
0m 07.95s: opening drive E
0m 08.00s: opened i/o
0m 21.87s: DriveX msg: adding media in driveX D.
0m 32.38s: opening drive D
0m 33.16s: opened i/o
0m 33.17s: got media type 15
0m 34.10s: got max lba 17683935
0m 36.00s: got disc type 20
0m 36.01s: type Blu-ray BDMV
0m 36.01s: volume label Garden State
0m 36.02s: DriveX msg: add media in driveX D.
0m 36.02s: DriveX msg: send open media msg to thread for driveX D.
0m 36.03s: Source manager: add source id 0.
0m 36.07s: Source open statusVD Yes, 2231-10-11
0m 36.08s: Source open status:BD Yes, 2014-8-6
0m 36.08s: internal path D:/BDMV/
0m 37.13s: aacs 1 bd+ 1
0m 37.29s: got bdmv
0m 39.34s: movie name: garden state
0m 39.34s: got agid 0
0m 39.36s: sent host cert chal
0m 39.37s: got drive cert chal
0m 39.37s: BEC 1
0m 39.37s: DRIVE_VENDOR 0x0074
0m 39.39s: got drive key
0m 39.40s: got host key signature
0m 39.40s: verified drive signature
0m 39.40s: verified host signature
0m 39.43s: sent host signature and key point
0m 39.43s: got bus key
0m 39.43s: got volume id
0m 39.44s: got volume id mac
0m 39.44s: volume id is correct
0m 39.44s: got vid
0m 39.54s: blu-ray 9C9C2740FF3B1DB4E19E50044876DD9272D3A34A
0m 40.18s: cert BEE=0x80 same
0m 41.75s: got agid 0
0m 41.76s: sent host cert chal
0m 41.77s: got drive cert chal
0m 41.77s: BEC 1
0m 41.78s: DRIVE_VENDOR 0x0074
0m 41.80s: got drive key
0m 41.81s: got host key signature
0m 41.81s: verified drive signature
0m 41.82s: verified host signature
0m 41.84s: sent host signature and key point
0m 41.85s: got bus key
0m 45.46s: D 30DFC063
1m 42.45s: failed to open 307
2m 15.67s: Source manager: open failed, delete source id 0.
Comment
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Hi cmbat
It looks as though the disc is not supported yet.
I will have someone check this.
Could you give a buy link and region of this disc?
CBR929Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.
Setting Up ImgBurn and DVDFab to work together
Tips for Posting DVDFab Logs in the Forum
Comment
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Is there any error window pop-up when you open failure?
"failed to open 307" This error also can be occur by a bad internet connect.
Give a buy link and region of this disc like CBR929 said.User Manual for DVDFab v10 (pdf)
DVDFab log default location:
For Windows: C:\Users\User Name\Documents\DVDFab10\Log
For Mac: Finder> Documents> DVDFab10> Log
DVDFab Player 5:
For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log
Comment
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Originally posted by CBR929 View PostHi cmbat
It looks as though the disc is not supported yet.
I will have someone check this.
Could you give a buy link and region of this disc?
CBR929
US region.
Comment
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I have feedback on our developer.User Manual for DVDFab v10 (pdf)
DVDFab log default location:
For Windows: C:\Users\User Name\Documents\DVDFab10\Log
For Mac: Finder> Documents> DVDFab10> Log
DVDFab Player 5:
For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log
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