BD Ripper (3D Plus) 9.1.5.2/5.1 Make MKV crashes

[Guest]

I will grab some screen captures as I can but there are no logs to send.

When making an mkv for Frailty and Frozen blurays, tried 2 different blurays, at the moment DVDFab either 5.1 beta or 5.2 released version is supposed to be done, mkv is made, I get an error that DVDFab has caused a problem and needs to close itself.

Problem is there is no error messages in the logs and the mkv is actually made and plays back correctly.

Version 9.1.3.6 is fine.
Version 8.2.3.0 is fine.

Using the full edition by the way, not the US versions.

Because I'm in the middle of another test making mkv with Frozen using 8.2.3.0 I can't grab the "DVDFab encountered a problem must shut down now" message.

[Guest]

Problem seems to be CUDA. I have Nvidia GT650 and using latest 337.88 drivers. If I disabled CUDA and use Software for video codecs no issues.

If I enable CUDA this last test complete crash resulted with error message from NVDIA driver that it has recovered from a serious error and restarted the NVIDIA driver core.

CUDA disabled again in DVDFab, makes the mkv which plays back perfectly.

[90312]

That makes more sense to me because I just made an mkv from my copy of Frozen and all is well.

[Guest]

I just walked through two NVIDIA driver sets. With the latest 337.88 had the error shut down message with CUDA enabled. With 310.xx driver set, everything worked fine. I'm checking right now to see if anything captured in the log. DVDFab shut down completely with 337.88. Funny how DVDFab 8.3.30 works perfectly even on Frozen.

Doesn't really say much other than a config failed....
Given it just shuts everything down I'm not surprised the log didn't capture it.

DVDFab 9.1.5.2 (2014/06/16 19:53:51)

0m 00.06s: Init Public log : enabled.
0m 00.07s: Init Private log : finish.
0m 00.07s: App info: 2014-6-11
0m 00.07s: App info: 9.1.5.2 9152 Official
0m 00.07s: Init CrashReportSettings : disabled.
0m 00.09s: Init DVDInfo_Log : enabled.
0m 00.09s: Init Qt_Log : disabled.
0m 00.23s: Profile Manager :: Begin Load Profile
0m 00.23s: Qt Translator file load success
0m 00.23s: App info: client type 2.
0m 00.26s: Fabplay load: preload successful.
0m 00.32s: Fabplay load: Load successful.
0m 00.34s: Init process: Transfer settings successful.
0m 00.34s: info: fabcheck logpath= C:/Users/Jim Middleton/My Documents/DVDFab9/Log/
0m 00.35s: info: fab_check_gpu is running ...
0m 00.71s: info: fab_check_gpu run successful
0m 00.76s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 4
0m 00.76s: GPU check: GPUAccelerate-28735
0m 00.76s: GPU check: GPUAccelerate setting-8248, 8248
0m 00.76s: GPU check: CUDA cap-1
0m 00.76s: GPU check: Support coreavc decode-1
0m 00.78s: GPU check: Lighting shrink status-1, 1
0m 00.78s: GPU check: Graphics info 1: NVIDIA GeForce GTX 650 : 6.0 : 3.0
0m 00.78s: Init process: Load config failed.
0m 00.79s: Init process: Windows os type is 64bit System Windows 7.
0m 00.79s: Init process: command line in is
0m 00.87s: Reg check: Parse string: ( 1:8260762964 )( 2:8260762964 )( 11:8260762964 )( 20:1436370559 )( 21:1436370559 )( 22:1436370559 )( 50:1427228693 )( 70:0 )( OV:9152 )( BV:9151 )( S:bf8a20c2aa284ff93d7320f6c0fed05d )
0m 00.88s: Reg check: Option check status-Local
0m 00.88s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:1 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:0:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.88s: App info: language type ENU.
0m 00.90s: Reg check: Start get sys number.
0m 00.90s: Export Blu-ray source information report : disabled
0m 00.90s: Reg check: Serial number is: 00-23-54-12-d4-2f
0m 00.90s: Init process: Init GPU settings successful.
0m 00.90s: Reg check: Connect type is: 0
0m 01.07s: Init preview: Begin init preview play engine.
0m 01.09s: Init preview: Begin init preview play engine(XBMC).
0m 01.56s: Init preview: Init internal engine successful.
0m 01.90s: Reg check: Times of connecting error is: 0
0m 01.90s: Reg check: Parse string: ( S:4e63e929ba80eff9f5fc6afb1f64c708
0m 01.91s: Reg check: Option check status-NewWork
0m 02.82s: Burn engine: start init.
0m 02.97s: Burn engine: engine type-0.
0m 02.97s: Burn engine: writer count 2.
0m 02.98s: Burn engine: 0- E:\ [ATAPI iHAS424 B GL1B (Ide)].
0m 02.98s: Burn engine: 1- F:\ [HL-DT-ST BDDVDRW CH12LS28 1.02 (Ide)].
0m 02.98s: Burn engine: end init.
0m 03.61s: Profile Manager :: End Load Profile
0m 04.37s: Init process: Init setting page successful.
0m 04.37s: QtLog Mode = false
0m 04.38s: Show UI Step 2
0m 04.84s: Show UI Step 3
0m 04.84s: Start show MainUI.
0m 04.85s: UI manager: switch to Converter mode.
0m 05.93s: allow_test : false
0m 06.01s: Init process: init main ui successful.
0m 06.06s: Init process: show main ui successful.
0m 06.07s: DriveX msg: Init driveX E with I/O mode: 0
0m 06.07s: DriveX msg: Init driveX F with I/O mode: 0
0m 06.10s: opening drive F
0m 06.11s: opened i/o
0m 06.11s: got media type 15
0m 08.81s: got max lba 21061439
0m 09.61s: got disc type 20
0m 09.61s: type Blu-ray BDMV
0m 09.62s: volume label FROZEN
0m 09.62s: DriveX msg: add media in driveX F.
0m 09.63s: DriveX msg: send open media msg to thread for driveX F.
0m 19.84s: opening drive E
0m 19.85s: opened i/o
0m 19.86s: opening drive F
0m 19.87s: opened i/o
0m 19.87s: got media type 15
0m 20.47s: got max lba 21061439
0m 21.30s: got disc type 20
0m 21.30s: type Blu-ray BDMV
0m 21.30s: volume label FROZEN
0m 21.31s: Source manager: add source id 0.
0m 21.32s: Source open statusVD Yes, 2231-10-11
0m 21.33s: Source open status:BD Yes, 2015-7-8
0m 21.33s: internal path F:/BDMV/
0m 21.34s: aacs 1 bd+ 0
0m 21.83s: got bdmv
0m 22.26s: movie name: frozen
0m 22.27s: got agid 0
0m 22.29s: sent host cert chal
0m 22.29s: got drive cert chal
0m 22.30s: BEC 1
0m 22.30s: DRIVE_VENDOR 0x0074
0m 22.32s: got drive key
0m 22.33s: got host key signature
0m 22.33s: verified drive signature
0m 22.34s: verified host signature
0m 22.36s: sent host signature and key point
0m 22.36s: got bus key
0m 22.37s: got volume id
0m 22.37s: got volume id mac
0m 22.38s: volume id is correct
0m 22.39s: got vid
0m 22.50s: blu-ray 51F1E65194A77E5D0D222AA0CDB797F5CB8E0A7B
0m 23.09s: cert BEE=0x00 same
0m 24.68s: D 45DB0B8E
0m 24.70s: main playlist 00800.mpls
0m 24.71s: selected region A
0m 24.71s: got vuk
0m 25.00s: got unit key 2
0m 36.34s: got bdmv
0m 55.51s: got extended bdinfo
0m 55.52s: opened blu-ray
0m 55.87s: Source manager: open successful.
0m 56.43s: Work manager: create Converter work 0 with source 0 and uiinfo 0( title 800 ).
1m 02.46s: ========WorkAttr::SetSource=======
1m 02.46s: Source Video Size Original : 1920 x 856
1m 02.47s: Source Video Size Display : 1920 x 856
1m 02.47s: Source Video FPS : 24000 / 1001
1m 02.48s: Source Video Bitrate : 1200
1m 02.48s: Source Audio Bitrate : 0
1m 02.48s: Source Audio Channels : 8
1m 02.49s: Source Audio Volume : 100
1m 02.49s: Work Profile : MKV.Default
1m 48.20s: UILog:OnMsgToolbar_Start
1m 48.26s: UILog:Msg Start : ready start
1m 48.27s: UILog:Msg Start : start test run work
1m 48.27s: UILog:right button to null, work falg = -1
1m 48.28s: UILog:Msg Start : run work
1m 48.29s: UILog:Run current Work.
1m 48.29s: UILog:Begin work Converter.
1m 48.29s: UILog:Begin work copy or converter.
1m 48.30s: Start check Blu-ray Ripper (3D Plus) register status.
1m 48.30s: End check Blu-ray Ripper (3D Plus) register status: Enable
1m 48.31s: UILog:start running at thread.
1m 48.31s: UILog:return flag at start running at thread ok.
1m 48.32s: OPList at BD Converter : (4113.2),(4352.1)
1m 48.32s: Blu-ray Converter (3D Plus) check watermark flag: 0
1m 48.33s: ------------------ convert work begin(1/1) ------------------
1m 48.33s: start fab process
1m 48.34s: info: create config(bluray2video)
1m 48.35s: info: use profile(MKV.Default)
1m 48.35s: info: bluray playlist(800),angle(0),chapter(1->17),BDAV(no)
1m 48.35s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
1m 48.38s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) duration(0)sec opcode(compress)]
1m 48.38s: info: perset file config OK !
1m 48.39s: info: set output video frame_rate(24000/1001)
1m 48.39s: info: stream output Video(4113)[codec(h264) size(1920*856) fps(24000/1001) interlace(0) bitrate(9852) duration(0)sec]
1m 48.40s: info: stream input@ Audio(4352)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(copy)]
1m 48.40s: info: stream output Audio(4352)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(copy)]
1m 48.41s: info: SubMode(Remux) -- Display Only forced Subtitle(false)
1m 48.42s: UILog:MsgWork:WorkStatus_Start
1m 48.42s: CUDA GPU acceleration for Lightning-Shrink enabled
1m 48.43s: info: bitmap index = 1
1m 48.48s: info: h264_encode: encode param profile(2) level(41) bitrate(9852) crf(-1)
1m 48.86s: info: processing source(00879.m2ts)

[glenns]

New: Added support for CUDA 5.0 devices (e.g. NVIDIA GeForce GTX 750) and improved the performance of Lightning Shrink. Note: To get higher conversion speed, you need to update the graphics driver to version 334.89 or higher.

Fab just added support for Cuda 5.0 devices in version 9151 they did it using driver 335.23
so supports this version but not the newer 337.88 driver until such time as they make it work with the newer driver use version 335.23.

[Ning]

Hi, we are working on this issue, it will be fixed ASAP, thanks very much for your feedback.

[Guest]

Thanks. I had to go all the way back to Nvidia 310.90 drivers to stop having DVDFab crash/conflict with Nvidia driver.

It crashes quickly. I didn't have to try and archive an entire disk. Crashes right away. Only time it took was to do full clean uninstall of the various NVIDIA drivers and reinstall. Very little information in the log since DVDFab crashes so quickly.

337, 335 both had issues. Since 331.10 worked figured I'd try a 331 version and the 331.90 version works.

[Guest]

I'll give 334.89 a shot.

[Guest]

334.89 works with CUDA and 9.1.5.2.