Is the problem the program, the set-top player or the user or a little or each?

[Jeffie]

I sent an e-mail to OPPO detailing the issues and requested a call back on Monday. Instead, I received an e-mail (Saturday night) which skirted the issues and several e-mails later, when support finally understood what was going on, they recommended a free competitors program for a solution. They completely missed that the DVDFab MKV profile works. It's the MKV Passthrough profile that is the problem for the OPPO.

Since the MKV profile works flawlessly and the add (+) button is fantastic, I can live with the situation. The inability to use Passthrough is not a deal breaker for me.

[Jeffie]

I will call them Monday and send them whatever they need.

[SeeMoreDigital]

As far as I've been able to work out, the issue has something to do with how the streams are muxed into the .MKV container!

I've just tried the same DVD.mkv files (that stall on my Oppo via HDD) on two on my LG televisions and two Panasonic televisions. And they play fine!

So perhaps it is more of an Oppo issue. It might be an idea to send a sample to Oppo

[Jeffie]

I would love to have Fab tech support staff attempt to duplicate this issue. As a work around, I have been using MKV set to highest quality. It takes approximately 8 minutes to transcode a typical movie from the hard drive. The DVD subs lack a text appearance and are heavily bit mapped (jagged) but I am very pleased with the video quality.

[SeeMoreDigital]

As far as I've been able to work out, the issue has something to do with how the streams are muxed into the .MKV container!

[Jeffie]

It's the default settings (remux into file). I've also tried MKV Passthrough on a movie that has no subtitles and it is still painfully slow to recognize the file and to load/play the file. While it takes approximately 5 minutes to get the movie to play, if I pause and the screensaver kicks in, it takes another 5 minutes to start the process anew. I have no problems with MKV Passthrough on a Blu-ray.

[hasse]

Hi Jeffie.
Do you have subtitles in your mkv-passthrough files,and if you have are they muxed into your mkv-file.?
Subtitles from dvds (PAL) using mkv-passthrough,does not seem to Work correctly,if DVDFab mux them into your MKV.
Works fine though ,if extracted to sub/idx and outside the MKV container.
Could be your Oppo detects errors in the subtitles, and therefore makes problems.

Ive reported this issue more than 4 month agoo,and still no fix.
Hope it could be of help.
Regards Hasse

[Jeffie]

Maybe with your log and my log, as well as your expertise, Fab staff can have a look at the issue. I have completely exhausted any and all remedies.

On a different note, I'm in Wisconsin and when the Green Bay Packers play, all energies are redirected toward watching the game. I'm about 30 seconds from kickoff so I need to put this issue to bed.

I am extremely grateful to all who have read the thread and/or suggested a remedy.

[SeeMoreDigital]

Houston there's a problem....

I've just backed-up my US DVD version of Alien 4 to .mkv using DVDFab 9.2.1.5 and when I tried playing it with my Oppo, the player became very sluggish.

So I directly re-muxed the DVDFab.mkv file using MKVmerge GUI v8.5.0 and when I tried playing it with my Oppo, the player became very sluggish again!

So I de-muxed all the streams out of the .mkv container using MKVExtractGUI and re-muxed them using MKVmerge GUI v8.5.0 and (drum roll...) the new .mkv file plays perfectly with my Oppo.

So it would seem there might be an issue with DVDFabs mkv muxing application

[Jeffie]

I'm stuck until I can contact OPPO. Meanwhile, I uninstalled DVDFab and reinstalled it. Bought a new video (Earth to Echo). No change.

Edit: I'm going to attach a log file. Perhaps someone will see something.

Edit: I disabled Pathplayer and the OPPO was able to quickly analyze the file. Unfortunately, it took 2-4 minutes for the video to start playing. When it did play, I stopped it and the OPPO needed to analyze the file which it did not need to do 5 minutes ago.

[SeeMoreDigital]

It's the MKV Passthrough profile that is the nightmare and only for DVDs. Blu-rays play beautifully.

Just to confirm... All my DVD back-ups contain the original MPEG-2 video stream, along with original audio and subtitle streams and chapter points

[Jeffie]

sorry about the delayed response:

Gracenote is off and Persistent Storage was 0MB but I erased it anyway - No change. I have no interest in connecting the OPPO to the internet.

Just so we're on the same page, my MKV files load quickly and nicely. It's the MKV Passthrough profile that is the nightmare and only for DVDs. Blu-rays play beautifully.

[SeeMoreDigital]

Okay I'm reporting back...

I'm not having any problems at all navigating, selecting and playing any of the thirty 'DVD disc.mkv' files.

In-fact I'm quite surprised how well the files are playing...

Out of interest have you checked things such as the Oppo's 'Persistent Storage. It might be full?
Do you have 'Gracenote' enabled?

[SeeMoreDigital]

I currently don't have any large capacity 'pen-drives' to hand so I'm currently in the process of transferring around thirty (MPEG-2) 'DVD disc.mkv' files onto a 'self-powered' 2.5" 250GB exFAT formatted Samsung HDD which is placed within a USB 3.0 caddie.

I'll report back how well the Oppo reads and plays the files

[Jeffie]

Nik, the file sizes are under 4GB (usually 3.5).

October262 - I haven't even looked in that direction as I have this issue with all my flash drives on DVD MKV Passthrough. My thinking is that if there was any type of corruption, I would see it when watching Blu-rays using MKV Passthrough. I also have no problems watching movies using the MKV profile. It's only MKV Passthrough for DVDs.

SeeMoreDigital, I have this issue with a Lexar 128GB - USB 3.0, PNY 8GB (USB 2.0), Mushkin 32GB (USB 3.0) and a Kingston 16GB (USB 2.0). Sorry but I can't find the model information.

Any and all: The delay in getting back was a last ditch effort at troubleshooting. The ports on the OPPO are USB 2.0 and I like using USB 3.0 drives. I realize they are backwards compatible but I did copy a movie to a 2.0 flash drive (took forever) and no change.