Bought a lifetime license for DVD to Mobile. Everything is fine, says Enabled Yes / Never Expires, but every time is crashes (fairly frequently) Enabled goes to No. The only way to get Enabled back to Yes is to uninstall the reinstall the program. I emailed tech support and this is what they said:
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Hi,
Please understand that DVDFab "DVD to Mobile" should works with DVDFab "DVD to DVD" together. That is, you MUST have a valid DVDFab "DVD to DVD" license, which is applied to the same e-mail address. Please get the two products together.
Please order DVDFab "DVD to DVD" at .
Any questions in future, please feel free to contact us.
Sincerely,
Sunny Fan
DVDFab Support Team
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> I bought a license for DVD to Mobile recently. It worked great on two of my systems for a week or so, now it will not let me choose DVD to Mobile when I open it. When I go to about, it shows my key, but under Enabled it says No. It will not work on either of my computers.
>
> How can I get the DVD to Mobile feature to Enabled with my key I bought?
- - - - -
Hi,
Please understand that DVDFab "DVD to Mobile" should works with DVDFab "DVD to DVD" together. That is, you MUST have a valid DVDFab "DVD to DVD" license, which is applied to the same e-mail address. Please get the two products together.
Please order DVDFab "DVD to DVD" at .
Any questions in future, please feel free to contact us.
Sincerely,
Sunny Fan
DVDFab Support Team
- - - - -
> I bought a license for DVD to Mobile recently. It worked great on two of my systems for a week or so, now it will not let me choose DVD to Mobile when I open it. When I go to about, it shows my key, but under Enabled it says No. It will not work on either of my computers.
>
> How can I get the DVD to Mobile feature to Enabled with my key I bought?
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