No audio track after conversion with specific files

[sobertillnoon]

So, I watch this little web series red vs blue. I wanted to put it on my mp3 player which does video. I attempted to reencode the video to make it smaller and thus playable on my player but I got no audio. I tried several different files and all of them give me audio with the conversions when I used the same settings. I then all the different audio encoding, including pure audio, and each time I get nothing. The audio type is AAC/2

Am I not doing something I should be doing or am I simply doing something wrong?

[GregiBoy]

You need to give more details like what format the source file is in, what profile you are choosing and what format files your MP3 player will play.

[sobertillnoon]

The sourse format is mp4. The audio component is AAC/2. My player type and whatnot is moot because even playing it on the computer produces no sound. I have tried avi, mkv, mp4, and m4v wrappers. I have tried using audiocopy, mp3, mp4, and aac as the audio output. None of these result in an output with working sound. However, other videos - ie every other one I have ever tried - have never yielded this oddity.

[GregiBoy]

Does the original file play on the PC with sound?

[IPopov50]

Can you produce and post here MediaInfo for original and converted files?

[sobertillnoon]

yes, the original file plays fine in both wmp and vlc.

media info stuff

General
CompleteName                     : E:\RoosterTeeth-RvBRevelationEpisode1584.mp4
Format                           : MPEG-4
Format_Profile                   : Base Media / Version 2
CodecID                          : mp42
FileSize/String                  : 69.2 MiB
Duration/String                  : 8mn 1s
OverallBitRate/String            : 1 207 Kbps
Encoded_Date                     : UTC 2010-04-01 22:17:10
Tagged_Date                      : UTC 2010-04-01 22:17:13

Video
ID/String                        : 2
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format_Profile                   : Baseline@L3.0
Format_Settings_CABAC/String     : No
Format_Settings_RefFrames/String : 2 frames
CodecID                          : avc1
CodecID/Info                     : Advanced Video Coding
Duration/String                  : 8mn 1s
BitRate_Mode/String              : Variable
BitRate/String                   : 1 005 Kbps
Width/String                     : 640 pixels
Height/String                    : 360 pixels
DisplayAspectRatio/String        : 16:9
FrameRate_Mode/String            : Constant
FrameRate/String                 : 29.970 fps
ColorSpace                       : YUV
ChromaSubsampling                : 4:2:0
BitDepth/String                  : 8 bits
ScanType/String                  : Progressive
Bits-(Pixel*Frame)               : 0.146
StreamSize/String                : 57.7 MiB (83%)
Language/String                  : English
Encoded_Date                     : UTC 2010-04-01 22:17:07
Tagged_Date                      : UTC 2010-04-01 22:17:13
Color primaries                  : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
Transfer characteristics         : BT.709-5, BT.1361
Matrix coefficients              : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID/String                        : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format_Version                   : Version 4
Format_Profile                   : LC
Format_Settings_SBR/String       : No
CodecID                          : 40
Duration/String                  : 8mn 1s
BitRate_Mode/String              : Constant
BitRate/String                   : 128 Kbps
Channel(s)/String                : 2 channels
ChannelPositions                 : Front: L R
SamplingRate/String              : 44.1 KHz
StreamSize/String                : 7.18 MiB (10%)
Language/String                  : English
Encoded_Date                     : UTC 2010-04-01 22:17:07
Tagged_Date                      : UTC 2010-04-01 22:17:13

[IPopov50]

Is this MediaInfo for an original file? Where is for converted??? I need both, please

[sobertillnoon]

sorry about that. thanks for your patience. that was the original info. here is the converted file info.

General
CompleteName                     : D:\Media\Docs\DVDFab\generic\RoosterTeeth-RvBRevelationEpisode1584.avi
Format                           : AVI
Format/Info                      : Audio Video Interleave
FileSize/String                  : 232 MiB
Duration/String                  : 7mn 13s
OverallBitRate/String            : 4 498 Kbps
Movie                            : RoosterTeeth-RvBRevelationEpisode1584
Encoded_Application              : Lavf52.33.0

Video
ID/String                        : 0
Format                           : MPEG-4 Visual
CodecID                          : DX50
CodecID/Hint                     : DivX 5
Duration/String                  : 7mn 13s
BitRate/String                   : 4 186 Kbps
Width/String                     : 640 pixels
Height/String                    : 360 pixels
DisplayAspectRatio/String        : 16:9
FrameRate/String                 : 29.970 fps
ColorSpace                       : YUV
ChromaSubsampling                : 4:2:0
Bits-(Pixel*Frame)               : 0.606
StreamSize/String                : 216 MiB (93%)

Audio
Format                           : ADPCM
CodecID                          : 40
CodecID/Info                     : G.721
CodecID/Hint                     : Antex Electronics
Duration/String                  : 7mn 13s
BitRate_Mode/String              : Constant
BitRate/String                   : 125 Kbps
Channel(s)/String                : 2 channels
SamplingRate/String              : 44.1 KHz
BitDepth/String                  : 16 bits
StreamSize/String                : 6.46 MiB (3%)

[sobertillnoon]

okay, I think I may have messed up here. I am going to go again posting the mediainfo files for first the original file and then the converted file. the converted file will use the generic.mp4.h264.aac

original

General
Complete name                    : E:\RoosterTeeth-RvBRevelationEpisode1584.mp4
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 69.2 MiB
Duration                         : 8mn 1s
Overall bit rate                 : 1 207 Kbps
Encoded date                     : UTC 2010-04-01 22:17:10
Tagged date                      : UTC 2010-04-01 22:17:13

Video
ID                               : 2
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Baseline@L3.0
Format settings, CABAC           : No
Format settings, ReFrames        : 2 frames
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 8mn 1s
Bit rate mode                    : Variable
Bit rate                         : 1 005 Kbps
Width                            : 640 pixels
Height                           : 360 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Constant
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.146
Stream size                      : 57.7 MiB (83%)
Language                         : English
Encoded date                     : UTC 2010-04-01 22:17:07
Tagged date                      : UTC 2010-04-01 22:17:13
Color primaries                  : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
Transfer characteristics         : BT.709-5, BT.1361
Matrix coefficients              : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID                               : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 8mn 1s
Bit rate mode                    : Constant
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 44.1 KHz
Stream size                      : 7.18 MiB (10%)
Language                         : English
Encoded date                     : UTC 2010-04-01 22:17:07
Tagged date                      : UTC 2010-04-01 22:17:13

converted:

General
Complete name                    : D:\Media\Docs\DVDFab\mp4\VIDEO\RoosterTeeth-RvBRevelationEpisode1584.mp4
Format                           : MPEG-4
Format profile                   : Base Media
Codec ID                         : isom
File size                        : 60.6 MiB
Duration                         : 8mn 1s
Overall bit rate                 : 1 057 Kbps
Movie name                       : RoosterTeeth-RvBRevelationEpisode1584
Encoded date                     : 2010
Writing application              : Lavf52.33.0

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Baseline@L1.3
Format settings, CABAC           : No
Format settings, ReFrames        : 1 frame
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 8mn 1s
Bit rate mode                    : Variable
Bit rate                         : 1 055 Kbps
Width                            : 640 pixels
Height                           : 360 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Constant
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.153
Stream size                      : 60.5 MiB (100%)

[IPopov50]

Good, I was waiting for it, I mean the right one. If you look at the converted one, what you would see (or actually wouldn't see)??? Yes, an Audio. That's exactly why you don't have sound - the audio isn't there after conversion. We have to take a close look at your settings. Have you tried "audiocopy"? I need to know your settings, every detail of it. Describe everything you do (or don't) from the moment of starting DVDFab.

okay, I think I may have messed up here. I am going to go again posting the mediainfo files for first the original file and then the converted file. the converted file will use the generic.mp4.h264.aac

[sobertillnoon]

Okay, so, I choose the option file to mobile and select generic. then I select a file (the first episode of the 8th season of RVB). under profile I select generic.avi.h264.audiocopy (because you specifically asked about audiocopy). changing no other settings I hit start, though being audiocopy I have really nothing to change on the audio front.
After conversion no audio plays in the player vlc or wmp BUT mediainfo says there is an audio track.

General
Complete name                    : D:\Media\Docs\DVDFab\generic\RoosterTeeth-RvBRevelationEpisode1584.avi
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 217 MiB
Duration                         : 7mn 13s
Overall bit rate                 : 4 194 Kbps
Movie name                       : RoosterTeeth-RvBRevelationEpisode1584
Writing application              : Lavf52.33.0

Video
ID                               : 0
Format                           : AVC
Format/Info                      : Advanced Video Codec
Codec ID                         : H264
Duration                         : 7mn 13s
Bit rate                         : 3 894 Kbps
Width                            : 640 pixels
Height                           : 360 pixels
Display aspect ratio             : 16:9
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bits/(Pixel*Frame)               : 0.564
Stream size                      : 201 MiB (93%)

Audio
Format                           : ADPCM
Codec ID                         : 40
Codec ID/Info                    : G.721
Codec ID/Hint                    : Antex Electronics
Duration                         : 7mn 13s
Bit rate mode                    : Constant
Bit rate                         : 125 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 44.1 KHz
Bit depth                        : 16 bits
Stream size                      : 6.46 MiB (3%)

[IPopov50]

Okay, so, I choose the option file to mobile and select generic. then I select a file (the first episode of the 8th season of RVB). under profile I select generic.avi.h264.audiocopy (because you specifically asked about audiocopy). changing no other settings I hit start, though being audiocopy I have really nothing to change on the audio front.
After conversion no audio plays in the player vlc or wmp BUT mediainfo says there is an audio track.

You are giving me wrong MediaInfo again. Besides, where is ADPCM came from? How did that happened. Look at your source file - it has length 8:01, and this processed - 7:13. It's a wrong one. Right one that you gave me yesterday matches the original, but have no audio. And that's the problem. Something isn't right with your source audio.
You have mentioned in a beginning that you intent to play it on mp3 player, so please try to select mp3 audio option in profile instead of audiocopy. We'll see if Fab can re-code original audio into mp3 (which you player should like too)