DVD Copy DVDfab for mac scan/open problems

[joek.payne]

I cannot get DVDfab for mac to open dvds properly. I tried Country Strong and Rounders. Both fail to open the DVDs and when I close DVDfab, I get a crash report. I am attaching DVDfab log and the crash reports.

I am running DVDfab v 8 (beta) on OS X v 10.7.2 on an iMac 27" 3.06 GHz Core 2 Duo, with 12gb of memory. The optical drive is: OPTIARC DVD RW AD-5680H

2 crash reports follow:

Country Strong===============================
Process: DVDFab [1201]
Path: /Applications/DVDFab.app/Contents/MacOS/DVDFab
Identifier: Goland.DVDFab
Version: 1.0 (1)
Code Type: X86 (Native)
Parent Process: launchd [166]

Date/Time: 2011-12-12 16:10:07.119 -0600
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9

Interval Since Last Report: 2236540 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 11450 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 489503A3-4AC2-4013-9A30-F2B817BC4263

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

Backtrace not available

Unknown thread crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x004617a1 ecx: 0xb02f9ad8 edx: 0xb02f9ad4
edi: 0xb02f9b3c esi: 0x9015caee ebp: 0xb02f9ae8 esp: 0xb02f9ab0
ss: 0x00000023 efl: 0x00010206 eip: 0x9015cafc cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 1

Binary images description not available


External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3709
thread_create: 0
thread_set_state: 0

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 12 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H, 7.4 GB
USB Device: USB to Serial-ATA bridge, 0x1bcf (Sunplus Innovation Technology Inc.), 0x0c31, 0x24300000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 4
USB Device: SimpleDrive USB 2.0, 0x4971, 0xce17, 0x26400000 / 3
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0201, 0x26200000 / 2
USB Device: USB 2.0 Hub, 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0x26270000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5
FireWire Device: My Book, WD, 800mbit_speed

Rounders========================================
Process: DVDFab [1230]
Path: /Applications/DVDFab.app/Contents/MacOS/DVDFab
Identifier: Goland.DVDFab
Version: 1.0 (1)
Code Type: X86 (Native)
Parent Process: launchd [166]

Date/Time: 2011-12-12 16:17:54.201 -0600
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9

Interval Since Last Report: 2237007 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 11627 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 489503A3-4AC2-4013-9A30-F2B817BC4263

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000736361f1

Backtrace not available

Unknown thread crashed with X86 Thread State (32-bit):
eax: 0x0cbb25c0 ebx: 0x0cb4eb90 ecx: 0xb038cecc edx: 0x7363616d
edi: 0x0caed300 esi: 0xb038d000 ebp: 0xb038cf58 esp: 0xb038cf40
ss: 0x00000023 efl: 0x00010246 eip: 0x000e9bbf cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x736361f1
Logical CPU: 1

Binary images description not available


External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3965
thread_create: 0
thread_set_state: 0

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 12 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H, 7.24 GB
USB Device: USB to Serial-ATA bridge, 0x1bcf (Sunplus Innovation Technology Inc.), 0x0c31, 0x24300000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 4
USB Device: SimpleDrive USB 2.0, 0x4971, 0xce17, 0x26400000 / 3
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0201, 0x26200000 / 2
USB Device: USB 2.0 Hub, 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0x26270000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5
FireWire Device: My Book, WD, 800mbit_speed

[fengtao]

Please download latest version v8138 to see the result, thanks.

[joek.payne]

reloaded v 8.1.3.8

Per instruction, I reloaded v 8.1.3.8 and tried to copy Rounders. Got the spinning beach ball of death and cannot stop DVDfab (will force stop). Here is the internal log after the force stop:

0m 00.38s:

DVDFab for Mac 8 (Beta 1) (2011/12/12 16:08:50)

0m 00.42s: Qt Translator file load success
0m 01.50s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 00.37s:

DVDFab for Mac 8 (Beta 1) (2011/12/12 16:14:57)

0m 00.41s: Qt Translator file load success
0m 01.40s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 38.88s: pathplayer enabled
0m 42.95s: no main title, turn off pathplayer
0m 15.54s: info: subpicture(32) mode(0)
0m 15.54s: info: connect to sub render filter
0m 00.36s:

DVDFab for Mac 8 (Beta 1) (2011/12/12 16:35:10)

0m 00.40s: Qt Translator file load success
0m 01.76s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 00.38s:

DVDFab 8.1.3.8 (2011/12/13 08:03:10)

0m 00.41s: Qt Translator file load success
0m 01.89s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1

[joek.payne]

DVDFab for Mac 8.1.3.9 Beta still won't open DVD

I just downloaded and installed DVDFab for Mac 8.1.3.9 Beta. It goes to immediate crash reporting. I submitted the crash report. I respectfully request either a fix that works or a full refund. Here is the internal log:

0m 00.38s:

DVDFab for Mac 8 (Beta 1) (2011/12/12 16:08:50)

0m 00.42s: Qt Translator file load success
0m 01.50s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 00.37s:

DVDFab for Mac 8 (Beta 1) (2011/12/12 16:14:57)

0m 00.41s: Qt Translator file load success
0m 01.40s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 38.88s: pathplayer enabled
0m 42.95s: no main title, turn off pathplayer
0m 15.54s: info: subpicture(32) mode(0)
0m 15.54s: info: connect to sub render filter
0m 00.36s:

DVDFab for Mac 8 (Beta 1) (2011/12/12 16:35:10)

0m 00.40s: Qt Translator file load success
0m 01.76s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 00.38s:

DVDFab 8.1.3.8 (2011/12/13 08:03:10)

0m 00.41s: Qt Translator file load success
0m 01.89s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 00.45s:

DVDFab 8.1.3.9 (2011/12/27 10:51:52)

0m 00.50s: Qt Translator file load success
0m 00.97s: Load config successful.
0m 01.16s: Init profile data driver sucessful.
0m 02.72s: Load profiles from "/Applications/DVDFab.app/Contents/MacOS/" successful.
0m 02.79s: Init GPU settings sucessful.
0m 02.79s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 02.79s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray2dvd:file2mobile:blu-ray23d:
0m 03.01s: Config ExBar successful.
0m 03.01s: dvd2dvd have 8 elements.
0m 03.17s: dvd2mobile have 24 elements.
0m 03.66s: blu-ray2blu-ray have 4 elements.
0m 03.69s: blu-ray2mobile have 14 elements.
0m 03.98s: blu-ray23d have 7 elements.
0m 04.11s: blu-ray2dvd have 1 elements.
0m 04.14s: file2mobile have 23 elements.
0m 04.84s: Config work ui controls successful.
0m 00.40s:

DVDFab 8.1.3.9 (2011/12/27 10:52:59)

0m 00.44s: Qt Translator file load success
0m 00.67s: Load config successful.
0m 00.67s: Init profile data driver sucessful.
0m 01.52s: Load profiles from "/Applications/DVDFab.app/Contents/MacOS/" successful.
0m 01.52s: Init GPU settings sucessful.
0m 01.52s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 01.52s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray2dvd:file2mobile:blu-ray23d:
0m 01.66s: Config ExBar successful.
0m 01.66s: dvd2dvd have 8 elements.
0m 01.81s: dvd2mobile have 24 elements.
0m 02.31s: blu-ray2blu-ray have 4 elements.
0m 02.35s: blu-ray2mobile have 14 elements.
0m 02.63s: blu-ray23d have 7 elements.
0m 02.77s: blu-ray2dvd have 1 elements.
0m 02.79s: file2mobile have 23 elements.
0m 03.48s: Config work ui controls successful.
0m 22.35s: Init burn engine successful.
0m 23.77s: StartNotify successful.
0m 00.41s:

DVDFab 8.1.3.9 (2011/12/27 10:59:18)

0m 00.45s: Qt Translator file load success
0m 00.68s: Load config successful.
0m 00.68s: Init profile data driver sucessful.
0m 01.52s: Load profiles from "/Applications/DVDFab.app/Contents/MacOS/" successful.
0m 01.52s: Init GPU settings sucessful.
0m 01.52s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 01.52s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray2dvd:file2mobile:blu-ray23d:
0m 01.66s: Config ExBar successful.
0m 01.66s: dvd2dvd have 8 elements.
0m 01.81s: dvd2mobile have 24 elements.
0m 02.30s: blu-ray2blu-ray have 4 elements.
0m 02.34s: blu-ray2mobile have 14 elements.
0m 02.62s: blu-ray23d have 7 elements.
0m 02.75s: blu-ray2dvd have 1 elements.
0m 02.78s: file2mobile have 23 elements.
0m 03.49s: Config work ui controls successful.
0m 42.91s: Init burn engine successful.
0m 43.14s: StartNotify successful.

[joek.payne]

DVD Copy will not work with internal Drive

DVDFab for Mac seems to be full of fatal bugs.

I have an iMac 27 all-in-on system with an OPTIARC DVD RW AD-5680H internal DVD drive. I cannot get DVD Copy to work at all with this drive. If I try to use it as the source drive, I get an immediate crash. I have already submitted a couple of crash reports on this so I won't repeat myself here. If I use an external DVD drive as the source drive, DVD Copy seems to work almost all the way to the end then get a "Failed to burn DVD" error message followed by a "Process Failed" message and the target disc is ejected.

I was successful with a DVD Copy from my external DVD Drive to an ISO file.

I tried to copy from my external drive as the source drive and target drive but that failed. After the initial scan of the source DVD I got a message saying that there was no writable media in the target drive. The copy hung there waiting for writable media in the same drive as the source DVD. This method works fine on my PC.

I am getting frustrated with DVDFab for Mac. Can I get a working version or a refund please?

[joek.payne]

Update on my previous posts: Based on another post in this forum, I tried burning a DVD from an ISO file to my external USB DVD drive. Very near the end of the burn, it I got the "Process Failed" and "Failed to Burn" messages. Dispite the messages the target DVD plays ok.

[drewster99c]

Scan Internal Drive

I'm having the exact same problem with the exact same computer. Has the issue with not recognizing the internal drive been solved yet? I did download 8.1.3.9 and it still will not read from that drive. I'll be patient because I know it's new. Any and all help will be appreciated!