DVD/BD Ripper I lose audio when ripping into iTunes

[Stephen S]

Every DVD I convert to my portable hard drive works fine, but when I transfer from the hard drive to iTunes I lose all audio. Is there something I'm missing on the setup?

I use a mac; can someone instruct me where I can find the burn log so I can post that as well?


Thanks - Stephen

[90312]

What audio are you using in your conversions? You're pretty much going to have to stick with AAC or mp3 for iTunes.

[Stephen S]

I was converting everything to MP4 for my hard drive . It was my understanding that iTunes would support MP4 format, I'll go try to rip one using MP3 and see if that works. Thanks

[90312]

It will play MP4 files, but not with audiocopy stream. I'm talking about audio only here. mp4 AAC play fine.

[Stephen S]

The audio format settings Im using are 64KBPS / stereo. Still no luck.

Do I have to use DVDfab file transfer for transferring to iTunes, or will the ripper program work alone.

[90312]

The ripper works for me Stephen but I have a PC. Try generic.mp4.h264.aac if that doesn't work in iTunes then there is problem somewhere.

[Stephen S]

I actually have been using the generic MP4 format. It works great for the hard drive, but still no luck when going to iTunes. I'll keep working on it. Thanks a lot for your help so far.

[90312]

Try the iPad profile Stephen, if that doesn't play in iTunes I'm out of ideas