DVDFab Forum - upgrade problem

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  • DVD Copy upgrade problem

    I paid for lifetime usage and its been fine for months, but today it didn't allow me to use dvdfab and said I had to upgrade. I went into download section and downloaded the latest version, but now it is saying I am a trial member. Help !

  • #2
    in the area where all the different types of DVDFab are select the one you want to upgrade then type your email in the username, then in the password use your login password from the DVDFab homepage

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    • #3
      Hi,

      Need to register again after updating.

      Wilson
      Please post your logs the default location is:
      For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
      For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
      For Mac: /User/User name/Documents/DVDFab10/Log
      Please use attachment button and attach your most recent, Internal log and post right here.
      If it's the burning issue, please also attach burn log.

      Thanks!

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      • #4
        great thanks, that seems to have resolved it.

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