Marvel's Avengers Blu-Ray Won't Copy

[jasonvp]

Hey folks -

I've worked through DVDFab's tech support and they were unable to reproduce this problem. Once they determined that, they stopped trying to help; I'm hoping someone else here on the forums might have some idea.

There have been a few threads about the Avenger's Blu-Ray, but I haven't seen anything definitive. When I try to copy it to an ISO with all default settings, it nearly immediately errors out. It claims that it can't copy 00097.mt2s and the error code is 102, for whatever that's worth.

See the attached screen shot.

internal.log:

DVDFab 9.0.4.8 (2013/07/01  17:20:28)

 0m 00.68s: Start preload dll...
 0m 00.68s: Load dll successful.
 0m 00.68s: Start load fabplay dll...
 0m 00.68s: Load fabplay dll successful.
 0m 00.69s: Mac os type is: Mac OS X 10.8.4.
 0m 00.69s: command line in dvdfabapplication is open
 0m 00.72s: Load config successful.
 0m 00.72s: Transfer settings successful.
 0m 00.77s: Qt Translator file load success 
 0m 00.78s: Start get sys number.
 0m 00.79s: Serial number is: [removed]
 0m 00.79s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
 0m 00.79s: Version is: 9048
 0m 00.79s: Product is: 1
 0m 00.79s: Connect type is: 0
 0m 01.08s: Times of connecting error is: 0
 0m 01.08s: Parse string is: 1020:8260762964
 0m 01.08s: Parse string is: 1002:8260762964
 0m 01.08s: Parse string is: OV:9041
 0m 01.08s: Parse string is: BV:9048
 0m 01.08s: Parse string is: S:6ad4bb0fe6af3a7367c8ac0723b2ff25
 0m 01.12s: Profile Manager :: End Load Profile 
 0m 01.29s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
 0m 01.29s: End check info.
 0m 01.29s: Init GPU settings sucessful.
 0m 04.24s: Begin init preview play engine.
 0m 04.35s: Init internal engine successful.
 0m 04.54s: Init burn engine successful.
 0m 06.39s: CommmandLine: "open" 
 0m 08.24s: opening drive H
 0m 08.24s: service name: IOBDServices
 0m 08.24s: device name: disk7, bsdid=7
 0m 08.24s: opened i/o
 0m 08.25s: got media type 15
 0m 10.82s: got max lba 22827423
 0m 11.59s: got disc type 20
 0m 11.59s: type Blu-ray BDMV
 0m 11.59s: volume label MARVELS_THE_AVENGERS
 0m 11.76s: internal path H:/BDMV/
 0m 11.76s: aacs 1 bd+ 0
 0m 12.26s: got bdmv
 0m 12.31s: movie name: Marvel's The Avengers||MARVELS_THE_AVENGERS
 0m 12.31s: Vendor: HL-DT-ST
 0m 12.31s: Product: BDDVDRW UH12LS28
 0m 12.31s: Revision: 1.00
 0m 12.31s: Vendor specific: 3
 0m 12.31s: AACS version: 1
 0m 12.31s: Number of concurrent AGIDs: 1
 0m 12.31s: Supports bus encryption: YES
 0m 12.31s: Supports binding nonce generation: YES
 0m 12.31s: Supports Hybrid discs: NO
 0m 12.32s: failed to report agid: sensekey 00 asc 00 acsq 00
 0m 12.33s: failed to report agid: sensekey 00 asc 00 acsq 00
 0m 12.33s: vid 00000000000000000000000000000000
 0m 12.45s: blu-ray 8D446AEC8F7214372BC86FA8201DBE48B98488AF
 0m 13.18s: cert BEE=0x00 same
 0m 16.01s: D F63CD073
 0m 17.21s: AudSubHints: '   '
 0m 17.21s: Region: '   '
 0m 17.21s: got vuk
 0m 17.50s: got unit key 1
 0m 53.83s: got bdmv
 1m 04.23s: got extended bdinfo
 1m 04.24s: opened blu-ray
 4m 14.70s: BD FullDisc watermark flag: 0
 4m 14.72s: Blu-ray Copy: Full Disc
 4m 14.75s: Source: H:/BDMV/
 4m 14.75s: SourceSize: 44576 MB
 4m 14.75s: RemoveHDAudio: 0
 4m 14.76s: OutputSize: 46100 MB
 4m 14.76s: OtherSize (CLPI, JAR, etc.): 189 MB
 4m 14.76s: OutputDisc: BDMV
 4m 14.76s: OutputTarget: BD50
 4m 14.76s: OutputVideo: 1080p/i
 4m 28.57s: Output group estimatedblock size
 4m 28.58s: video cannot be compressed
 4m 28.60s: video cannot be compressed
 4m 28.66s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed
 4m 28.67s: video cannot be compressed

[jasonvp]

When I try to copy it to an ISO with all default settings, it nearly immediately errors out. It claims that it can't copy 00097.mt2s and the error code is 102, for whatever that's worth.

Added info: the Blu-Ray plays fine in the aforementioned BD reader. It also plays in any other Blu-Ray player without hiccup. So the media is fine. Further, I can copy that 00092.m2ts file off the disc without any issue. It's just through DVDFab that the error occurs.

[glenns]

102 DVD_Error_ReadFile
Clean the disk well if theirs even 1 deep scratch you can play it but you can't copy it.

[jasonvp]

102 DVD_Error_ReadFile
Clean the disk well if theirs even 1 deep scratch you can play it but you can't copy it.

Cleaned it. Cleaned it again. And again. There are no scratches, marks, mars, or anything on it.

There's a problem with the software. Period.

[glenns]

In windows versions 8 & 9 their seems to be a problem with windows picking the correct file when theirs a list of files with the same run time so maybe this is effecting your version of fab also.Try picking a different file and see if it will work.Normally Fab picks the longest run time file but this wasn't correct for a movie i did it was not the longest run time.

[jasonvp]

In windows versions 8 & 9 their seems to be a problem with windows picking the correct file when theirs a list of files with the same run time so maybe this is effecting your version of fab also.

This is on a Mac, for what it's worth. And I'm trying to perform a whole disk copy to ISO like I normally do.

[glenns]

All Mac questions/problems should be posted in the DVDFab for Mac forum their you can do a search or even search the internet as it will bring you back to fab anyway.

[jasonvp]

All Mac questions/problems should be posted in the DVDFab for Mac forum their you can do a search or even search the internet as it will bring you back to fab anyway.

This isn't a Mac-specific question, rather a software issue. That's why I didn't post it there.

[SuperFist]

This isn't a Mac-specific question, rather a software issue. That's why I didn't post it there.

You do understand the forum entitled DVDFab for Mac was created for problems exactly like yours, right?

http://forum.dvdfab.com/forumdisplay.php?f=42

[jasonvp]

You do understand the forum entitled DVDFab for Mac was created for problems exactly like yours, right?

Annnnnnnd thread-fail.

Never mind. Carry on all.

[90312]

I've moved this thread here to the mac forum hoping he can get better help here from mac users.

[jasonvp]

Apologies for my last post, I should have tested it on a Windows PC first. I just tried it with a trial version on my PC, and it reads and copies just fine. My license is only for the Mac version, so I can't use the resulting ISO. But it appears to be reading the whole disc without issue.

The aforementioned Mac Pro and Blu-Ray reader have been used to copy all of my other Blu-Rays with DVDFab. So something's up with this specific disc and version of software. :-(