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    Won't close - Need to always force close

    9.1.1.1 and the prior never want to close on my machine. I'm always forced to "force close" the app.

    27" iMac , Late 2012
    3.4 Intel Core i7
    16GB 1600 Mhz DDR3
    Nvidia GeForce GTX 680MX
    OS X 10.9

    #2
    I have exactly the same problem. If I quit using the icon on the menu bar, either nothing happens or I get an error report. The icon in the Dock reports 'application not responding' and have to force quit. I'm running Mavericks but I don't know if this is relevant or not.

    Comment


      #3
      Besides needing to "force close" the application when I want to close it and it not wanting to save my preferences (I think because I can never cleanly close the app) it works fine and does what it's supposed to do. So only a minor annoyance.

      Mavericks here too.

      Comment


        #4
        Me too. ver 9.1.1.2bete has still probrem.

        Me too! ver9.1.1.2beta has same probrem. (Needs "force close" to quit app)
        I think these Dvdfab ver. have problem in "preference change".

        Macbook pro, Late 2010
        OS X 10.9

        Comment


          #5
          Still have bug ?(Hang when preference change)

          9.1.1.7 still has same probrem. (Needs "force close" to quit app)
          I think these Dvdfab ver. have problem in "preference change".

          Macbook pro, Late 2010
          OS X 10.9

          Comment


            #6
            Still have bug ?(Hang when preference change)

            9.1.1.9 still has same probrem!!!! (Needs "force close" to quit app)

            Macbook pro, Late 2010
            OS X 10.9.1

            Comment


              #7
              The issue that could not quit DVDFab after change preference setting will be fixed in next build.

              BTW, does DVDFab could be quit on your PRO if not change preference?

              Wilson
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment


                #8
                log

                This is logs.
                Attached Files

                Comment


                  #9
                  Hi,

                  Please update to the latest V9120 and try again.
                  Please tell us the result.
                  Thanks!

                  Wilson
                  Please post your logs the default location is:
                  For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                  For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                  Please use attachment button and attach your most recent, Internal log and post right here.
                  If it's the burning issue, please also attach burn log.

                  Thanks!

                  Comment


                    #10
                    Now latest version has no problem about close/quit/restart on my environment.
                    Thank you for DVDfab staffs' support!

                    Comment


                      #11
                      I have the same problem with this new version v.9.1.2.0.
                      My computer: MacBook Pro Retina, OS X 10.9.1
                      My external blu-ray burner is a OWC mercury pro 16X ( OWCMR3F8BDSD16X )
                      Impossible to burn a blu ray or dvd, and the program stay blocked.

                      Comment


                        #12
                        Happened again hanging at Ver 9.1.2.1 beta

                        Again!

                        Ver 9.1.2.1 beta has bug "Need Force close" again.

                        here is the logs.
                        Attached Files

                        Comment


                          #13
                          Originally posted by gphidenori View Post
                          Again!

                          Ver 9.1.2.1 beta has bug "Need Force close" again.

                          here is the logs.
                          Thanks for your feedback.
                          Do you have some handles make that?
                          User Manual for DVDFab v10 (pdf)

                          DVDFab log default location:
                          For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                          For Mac: Finder> Documents> DVDFab10> Log

                          DVDFab Player 5:
                          For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

                          Comment


                            #14
                            Do you have some handles make that?
                            No. (only made by MacOSX system archiver)
                            But This logs was opened by console only one time.
                            And Old DVDfab logs included.

                            I'm ready to pick up logs you need if you want it.
                            (When you need, tell me best action for log picking, please.)

                            Comment


                              #15
                              I have saw the log you send. It says nothing just you start the fab with no worked. Does It happend every time or sometimes? I can not reproduce in my mac.
                              Are you choosed Minimize to systray in closed window?
                              User Manual for DVDFab v10 (pdf)

                              DVDFab log default location:
                              For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                              For Mac: Finder> Documents> DVDFab10> Log

                              DVDFab Player 5:
                              For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

                              Comment

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