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Dvd fab crash 9.1.5.6

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    #1

    Dvd fab crash 9.1.5.6

    I have latest version of Mavericks.
    Process: DVDFabUSANad [1312]
    Path: /Applications/DVDFab 9 US.app/Contents/MacOS/DVDFabUSANad
    Identifier: Goland.DVDFab
    Version: 9.1.5.6 (1)
    Code Type: X86 (Native)
    Parent Process: launchd [879]
    Responsible: DVDFabUSANad [1312]
    User ID: 501

    Date/Time: 2014-07-04 08:42:30.959 -0500
    OS Version: Mac OS X 10.9.4 (13E28)
    Report Version: 11
    Anonymous UUID: 8882BD0E-C68F-F6F7-8EBF-72403620B450


    Crashed Thread: Unknown

    Exception Type: EXC_CRASH (SIGILL)
    Exception Codes: 0x0000000000000000, 0x0000000000000000

    Backtrace not available

    Unknown thread crashed with X86 Thread State (32-bit):
    eax: 0x10004005 ebx: 0xbfffac98 ecx: 0xbfffab7c edx: 0x97176f7a
    edi: 0x00000c00 esi: 0x07000006 ebp: 0xbfffabb8 esp: 0xbfffab7c
    ss: 0x00000023 efl: 0x00200206 eip: 0x97176f7a cs: 0x0000000b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
    cr2: 0x00000000

    Logical CPU: 0
    Error Code: 0xffffffe1
    Trap Number: 132


    Binary images description not available


    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 809
    thread_create: 1
    thread_set_state: 0

    Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f44
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD ST750LM022, 750.16 GB
    Serial ATA Device: MATSHITADVD-R UJ-8A8, 7.27 GB
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
    Tags: None
    #2
    Same problem:


    Process: DVDFab [1166]
    Path: /Applications/DVDFab 9.app/Contents/MacOS/DVDFab
    Identifier: Goland.DVDFab
    Version: 9.1.5.6 (1)
    Code Type: X86 (Native)
    Parent Process: launchd [146]
    Responsible: DVDFab [1166]
    User ID: 502

    Date/Time: 2014-07-05 19:41:48.670 +0200
    OS Version: Mac OS X 10.9.4 (13E28)
    Report Version: 11
    Anonymous UUID: B8D81431-D73E-FACB-C413-D76BFAE4F99D


    Crashed Thread: Unknown

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000

    Backtrace not available

    Unknown thread crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0xa1209cf8 ecx: 0xbfffc0fc edx: 0x98daf952
    edi: 0xa12451a8 esi: 0x00000006 ebp: 0xbfffc118 esp: 0xbfffc0fc
    ss: 0x00000023 efl: 0x00200206 eip: 0x98daf952 cs: 0x0000000b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
    cr2: 0x0b673000

    Logical CPU: 0
    Error Code: 0x00080148
    Trap Number: 132


    Binary images description not available


    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 6
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 3976
    thread_create: 0
    thread_set_state: 0

    Comment

      #3
      10.9.4 is newer released at 2014.07.2.
      Does DVDFAB start normally before updating Mac OS to 10.9.4?
      and we will check the issue ASAP.

      Wilson
      Please post your logs the default location is:
      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
      Please use attachment button and attach your most recent, Internal log and post right here.
      If it's the burning issue, please also attach burn log.

      Thanks!

      Comment

        #4
        I don't know. I updated DVDFab and Mac OS X together.
        So the 9.1.5.6 was only used on 10.9.4.
        The Mac needs to be reinstalled to check it and i don't want to do that.

        Maybe there is a DVDFab user out there without the 10.9.4 update who can check this?

        Comment

          #5
          Hi 9512tacoma,

          Would you please give us more info for your crash issue?
          Does DVDFab crash for you when creating ISO? If yes please update to the latest version V9157. The issue is fixed.
          DVDFab Forum - 9.1.5.6 crashes before finishing DVD copy
          http://forum.dvdfab.cn/showthread.php?t=25476
          <span style="color:blue"> <b>NEW: <span style="color:red">DVDFab 10.0.4.6 is released out! </b></span>


          Wilson
          Please post your logs the default location is:
          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
          Please use attachment button and attach your most recent, Internal log and post right here.
          If it's the burning issue, please also attach burn log.

          Thanks!

          Comment

            #6
            Originally posted by Wilson.Wang View Post
            Hi 9512tacoma,

            Would you please give us more info for your crash issue?
            Does DVDFab crash for you when creating ISO? If yes please update to the latest version V9157. The issue is fixed.
            DVDFab Forum - 9.1.5.6 crashes before finishing DVD copy
            http://forum.dvdfab.cn/showthread.php?t=25476
            <span style="color:blue"> <b>NEW: <span style="color:red">DVDFab 10.0.4.6 is released out! </b></span>


            Wilson
            Yes, I have been trying to create ISO from disc. DVD fab would open but as soon as I put in disc it would crash. I will install 9157 tonight and report back. Thanks for the quick work on a fix.

            Comment

              #7
              Originally posted by 9512tacoma View Post
              Yes, I have been trying to create ISO from disc. DVD fab would open but as soon as I put in disc it would crash. I will install 9157 tonight and report back. Thanks for the quick work on a fix.

              9157 fixed my crash problem. No issue ripping ISO tonight

              Comment

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