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9.1.5.6 crashes before finishing DVD copy

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    #1

    9.1.5.6 crashes before finishing DVD copy

    Tried it with two DVDs - in both cases DVDFab quit unexpectedly before finishing DVD copy to ISO file.

    Gone back to using 9.1.5.3 which completed both without problem
    Tags: None
    #2
    Post your dvdfab internal log file for one of these movies see how below.Did fab give a crash report or message?

    Comment

      #3
      No Crash report or message just the standard Mac "application quit unexpectedly"

      I'll look for log

      Comment

        #4
        For Mac: /User/User name/Documents/DVDFab/Log

        Comment

          #5
          i have exactly the same problem on ripping DVDs.

          I tested it with Carlito's Way and Step Brothers.

          Both were ripped successfully to "/Users/User name/Documents/DVDFab/Temp/FullDisc"

          But on iso building the program quits unexpectly.

          Currently i use the terminal command "hdiutil makehybrid -udf -udf-volume-name VOLUME_NAME -o ISO_NAME.iso /path/to/VIDEO_TS/parent/folder" to create the iso but i would be great if the bug gets fixed.

          attached is the log for the 2 DVDs.
          Attached Files

          Comment

            #6
            Hi,

            We will check it ASAP.

            Wilson
            Please post your logs the default location is:
            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
            Please use attachment button and attach your most recent, Internal log and post right here.
            If it's the burning issue, please also attach burn log.

            Thanks!

            Comment

              #7
              Hi,

              The issue is fixed in V9157, please tell us the result.

              Wilson
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment

                #8
                it works like a charm!

                Thank you very much for the excellent service.

                Comment

                  #9
                  Great! Thanks!

                  Wilson
                  Please post your logs the default location is:
                  For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                  For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                  Please use attachment button and attach your most recent, Internal log and post right here.
                  If it's the burning issue, please also attach burn log.

                  Thanks!

                  Comment

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