I am running 9.2.0.8 I am trying to edit an mkv file. I play the file and it has subtitles. However, when I load it into DVDFab Converter it does not show any subtitles that are included in the mkv file. The subtitle is an SRT type. I also have had issues with subtitles of type ASS.
Here is my log.
DVDFab 9.2.0.8 (2015/08/07 09:43:36)
0m 00.00s: Init Public log : enabled.
0m 00.00s: Init Private log : finish.
0m 00.00s: App info: 2015-8-7
0m 00.00s: App info: 9.2.0.8 9208 Official
0m 00.00s: Init CrashReportSettings : enabled.
0m 00.00s: Init DVDInfo_Log : enabled.
0m 00.00s: Init Qt_Log : disabled.
0m 00.14s: Profile Manager :: Begin Load Profile
0m 00.14s: Qt Translator file load success
0m 00.14s: App info: client type 1.
0m 00.14s: MobilePlay load: preload successful.
0m 00.14s: MobilePlay load: Load successful.
0m 00.14s: Init process: Transfer settings successful.
0m 00.16s: GPU check: GPUAccelerate-0
0m 00.16s: GPU check: GPUAccelerate setting-0, 0
0m 00.16s: GPU check: CUDA cap-0
0m 00.16s: GPU check: Support coreavc decode-0
0m 00.16s: GPU check: Lighting shrink status-0, 0
0m 00.16s: Init process: Load config successful.
0m 00.17s: Init process: Mac os type is Mac OS X 10.10.4.
0m 00.17s: Init process: command line in is
0m 00.33s: Profile Manager :: End Load Profile
0m 00.45s: Reg check: Parse string:
0m 00.45s: Reg check: Option check status-Local
0m 00.45s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:1 )-( File to Blu-ray:1:1 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:0:0 )-( DVD Decrypt:0:0 )-
0m 00.45s: App info: language type ENU.
0m 00.45s: App info: Install path /Applications/DVDFab 9.app/Contents/MacOS/
0m 00.45s: Reg check: Start get sys number.
0m 00.45s: Reg check: Serial number is:
0m 00.45s: Reg check: Connect type is: 0
0m 00.45s: Export Blu-ray source information report : enabled
0m 00.45s: Init process: Init GPU settings successful.
0m 00.74s: Init preview: Begin init preview play engine.
0m 00.74s: Init preview: Begin init preview play engine(Internal).
0m 00.83s: Init preview: Init internal engine successful.
0m 01.02s: Reg check: Times of connecting error is: 0
0m 01.02s: Reg check: Parse string:
0m 01.02s: Reg check: Option check status-NewWork
0m 01.17s: Burn engine: start init.
0m 01.17s: Burn engine: set log folder.
0m 01.17s: DVD: init read settings.
0m 01.17s: DVD: init write settings.
0m 01.17s: DVD: DVDInfo_SetDvdrBlocks size = 2294784
0m 01.17s: DVD: after DVDInfo_SetDvdrBlocks
0m 01.17s: DVD: after SetBurnEngine, Burn Type = 3
0m 01.17s: DVD: after init write settings.
0m 01.17s: DVD: finish init write settings.
0m 01.17s: BD: init read settings.
0m 01.17s: BD: init write settings.
0m 01.17s: bd set region A
0m 01.17s: Burn engine: config engine type-3 begin.
0m 01.17s: Burn engine: config engine type-3 end.
0m 01.19s: Burn engine: writer count 2.
0m 01.19s: Burn engine: 0-HL-DT-ST BD-REBE12LU30.
0m 01.19s: Burn engine: 1-HL-DT-ST DVDRAMGE20LU10.
0m 01.19s: Burn engine: end init.
0m 01.53s: Init process: Init setting page successful.
0m 01.53s: QtLog Mode = false
0m 01.53s: Show UI Step 2
0m 01.73s: Show UI Step 3
0m 01.73s: Start show MainUI.
0m 01.73s: UI manager: switch to Convert mode.
0m 02.48s: Init process: init main ui successful.
0m 02.61s: Init process: show main ui successful.
0m 02.61s: bsdname=disk8s2 drive=10 suffix=8s2
0m 02.61s: bsdname=disk8s1 drive=11 suffix=8s1
0m 02.61s: bsdname=disk8s3 drive=12 suffix=8s3
0m 02.61s: bsdname=disk7s2 drive=13 suffix=7s2
0m 02.61s: bsdname=disk7s1 drive=14 suffix=7s1
0m 02.61s: bsdname=disk7s3 drive=15 suffix=7s3
0m 02.61s: bsdname=disk6s1 drive=16 suffix=6s1
0m 02.61s: bsdname=disk5s1 drive=17 suffix=5s1
0m 02.61s: bsdname=disk4s1 drive=18 suffix=4s1
0m 02.61s: bsdname=disk0s1 drive=19 suffix=0s1
0m 02.61s: bsdname=disk0s2 drive=20 suffix=0s2
0m 02.61s: bsdname=disk0s3 drive=21 suffix=0s3
0m 02.61s: bsdname=disk2s1 drive=22 suffix=2s1
0m 02.61s: bsdname=disk2s2 drive=23 suffix=2s2
0m 02.61s: bsdname=disk2s3 drive=24 suffix=2s3
0m 02.61s: bsdname=disk3s1 drive=25 suffix=3s1
0m 02.61s: bsdname=disk3s2 drive=26 suffix=3s2
0m 02.61s: bsdname=disk3s3 drive=27 suffix=3s3
0m 02.64s: Source manager
pen source flag:1,1,1,1,1
0m 15.37s: Source manager: drag file /Volumes/FILE.mkv
0m 15.37s: Source manager: add source id 0.
Here is my log.
DVDFab 9.2.0.8 (2015/08/07 09:43:36)
0m 00.00s: Init Public log : enabled.
0m 00.00s: Init Private log : finish.
0m 00.00s: App info: 2015-8-7
0m 00.00s: App info: 9.2.0.8 9208 Official
0m 00.00s: Init CrashReportSettings : enabled.
0m 00.00s: Init DVDInfo_Log : enabled.
0m 00.00s: Init Qt_Log : disabled.
0m 00.14s: Profile Manager :: Begin Load Profile
0m 00.14s: Qt Translator file load success
0m 00.14s: App info: client type 1.
0m 00.14s: MobilePlay load: preload successful.
0m 00.14s: MobilePlay load: Load successful.
0m 00.14s: Init process: Transfer settings successful.
0m 00.16s: GPU check: GPUAccelerate-0
0m 00.16s: GPU check: GPUAccelerate setting-0, 0
0m 00.16s: GPU check: CUDA cap-0
0m 00.16s: GPU check: Support coreavc decode-0
0m 00.16s: GPU check: Lighting shrink status-0, 0
0m 00.16s: Init process: Load config successful.
0m 00.17s: Init process: Mac os type is Mac OS X 10.10.4.
0m 00.17s: Init process: command line in is
0m 00.33s: Profile Manager :: End Load Profile
0m 00.45s: Reg check: Parse string:
0m 00.45s: Reg check: Option check status-Local
0m 00.45s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:1 )-( File to Blu-ray:1:1 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:0:0 )-( DVD Decrypt:0:0 )-
0m 00.45s: App info: language type ENU.
0m 00.45s: App info: Install path /Applications/DVDFab 9.app/Contents/MacOS/
0m 00.45s: Reg check: Start get sys number.
0m 00.45s: Reg check: Serial number is:
0m 00.45s: Reg check: Connect type is: 0
0m 00.45s: Export Blu-ray source information report : enabled
0m 00.45s: Init process: Init GPU settings successful.
0m 00.74s: Init preview: Begin init preview play engine.
0m 00.74s: Init preview: Begin init preview play engine(Internal).
0m 00.83s: Init preview: Init internal engine successful.
0m 01.02s: Reg check: Times of connecting error is: 0
0m 01.02s: Reg check: Parse string:
0m 01.02s: Reg check: Option check status-NewWork
0m 01.17s: Burn engine: start init.
0m 01.17s: Burn engine: set log folder.
0m 01.17s: DVD: init read settings.
0m 01.17s: DVD: init write settings.
0m 01.17s: DVD: DVDInfo_SetDvdrBlocks size = 2294784
0m 01.17s: DVD: after DVDInfo_SetDvdrBlocks
0m 01.17s: DVD: after SetBurnEngine, Burn Type = 3
0m 01.17s: DVD: after init write settings.
0m 01.17s: DVD: finish init write settings.
0m 01.17s: BD: init read settings.
0m 01.17s: BD: init write settings.
0m 01.17s: bd set region A
0m 01.17s: Burn engine: config engine type-3 begin.
0m 01.17s: Burn engine: config engine type-3 end.
0m 01.19s: Burn engine: writer count 2.
0m 01.19s: Burn engine: 0-HL-DT-ST BD-REBE12LU30.
0m 01.19s: Burn engine: 1-HL-DT-ST DVDRAMGE20LU10.
0m 01.19s: Burn engine: end init.
0m 01.53s: Init process: Init setting page successful.
0m 01.53s: QtLog Mode = false
0m 01.53s: Show UI Step 2
0m 01.73s: Show UI Step 3
0m 01.73s: Start show MainUI.
0m 01.73s: UI manager: switch to Convert mode.
0m 02.48s: Init process: init main ui successful.
0m 02.61s: Init process: show main ui successful.
0m 02.61s: bsdname=disk8s2 drive=10 suffix=8s2
0m 02.61s: bsdname=disk8s1 drive=11 suffix=8s1
0m 02.61s: bsdname=disk8s3 drive=12 suffix=8s3
0m 02.61s: bsdname=disk7s2 drive=13 suffix=7s2
0m 02.61s: bsdname=disk7s1 drive=14 suffix=7s1
0m 02.61s: bsdname=disk7s3 drive=15 suffix=7s3
0m 02.61s: bsdname=disk6s1 drive=16 suffix=6s1
0m 02.61s: bsdname=disk5s1 drive=17 suffix=5s1
0m 02.61s: bsdname=disk4s1 drive=18 suffix=4s1
0m 02.61s: bsdname=disk0s1 drive=19 suffix=0s1
0m 02.61s: bsdname=disk0s2 drive=20 suffix=0s2
0m 02.61s: bsdname=disk0s3 drive=21 suffix=0s3
0m 02.61s: bsdname=disk2s1 drive=22 suffix=2s1
0m 02.61s: bsdname=disk2s2 drive=23 suffix=2s2
0m 02.61s: bsdname=disk2s3 drive=24 suffix=2s3
0m 02.61s: bsdname=disk3s1 drive=25 suffix=3s1
0m 02.61s: bsdname=disk3s2 drive=26 suffix=3s2
0m 02.61s: bsdname=disk3s3 drive=27 suffix=3s3
0m 02.64s: Source manager
pen source flag:1,1,1,1,10m 15.37s: Source manager: drag file /Volumes/FILE.mkv
0m 15.37s: Source manager: add source id 0.