Announcement

Collapse
No announcement yet.

Developer Tip for macOS 10.13 and higher--Can't Read or Burn Discs~Official Fix

Collapse
This topic is closed.
X
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    From DVDFab Staff Developer Tip for macOS 10.13 and higher--Can't Read or Burn Discs~Official Fix

    Problems When Installing and Using DVDFab on Mac

    You may encounter a “System Extension Blocked” message when trying to install DVDFab. Additionally, you may experience issues such as DVDFab being unable to read discs or burn DVD/Blu-ray folder/ISO files to blank discs.
    Not to worry, we will guide you on how to resolve these issues.


    Please refer to the guides in this article for instructions on repairing it using the command line.

    1. Open Terminal
    2.
    Type sudo -s in the Terminal (note: there is a space in the middle) or simply copy sudo -s​ and paste.​
    3. Entering the password of your Mac, press Enter on the keyboard.
    If you see the root user info, it indicates that the steps are correct.
    Click image for larger version  Name:	screenshot-20240403-143159.png Views:	0 Size:	37.7 KB ID:	440237

    4. Copy and Paste the command line below to uninstall the driver.
    One command line one line. Press Enter after pasting each command line to execute it.

    kextunload /Library/Extensions/fabio.kext
    rm -rf /Library/Extensions.kextcache
    rm -rf /Library/Extensions.mkext
    kextcache -k /Library/Extensions
    kextcache -system-prelinked-kernel


    Click image for larger version  Name:	screenshot-20240403-143819.png Views:	0 Size:	69.9 KB ID:	440238
    If you get an error while performing the uninstall driver step, it means that the driver was not installed correctly to begin with. Please ignore it and continue to the next step.
    Click image for larger version

Name:	screenshot-20240408-122914.png
Views:	3291
Size:	166.1 KB
ID:	440422

    5. Install DVDFab Mac and run it, and then exit the application.
    This is to let the DVDFab install fabio.kext in the specified directory.​

    6. Install driver:
    Copy and Paste the command line below:
    One command line one line. Press Enter after pasting each command line to execute it.

    cd /Library/Extensions/
    chown -R root:wheel fabio.kext
    chmod 755 fabio.kext
    kextload fabio.kext


    Note: After pasting the last line, some may require a restart of the Mac.​

    7. Input a disc to the drive and then Run DVDFab to try again.


    Here is a copy of the info above as .pdf file: Mac DVDFab repair_ command line - operation guide.pdf

    Additionally, a video tutorial is available for your reference to demonstrate the process.





    ----------------------------------old contents----------------------------------------------

    1. For users who never installed DVDFab 10/DVDFab11 before
    If you never installed DVDFab 10/ DVDFab 11 on your Mac before, a window like this will pop out during the DVDFab installation process. At this point, you should click "Open Security Preferences" button, and then continue as shown in the next capture.
    Click image for larger version  Name:	WILSON_1.png Views:	1 Size:	45.1 KB ID:	347910












    Now you should click the "Allow" button in the red rectangle to continue the installation process. If you don't, DVDFab will not be able to read discs or burn DVD/Blu-ray folder/ISO file to blank discs.
    Click image for larger version  Name:	Allow Fab.png Views:	2 Size:	56.1 KB ID:	374093








    2. For users who have installed DVDFab 10/DVDFab 11 but the software doesn't work

    For users who have installed DVDFab 10/DVDFab 11 on your latest macOS High Sierra 10.13, you have probably found that DVDFab 10/DVDFab 11 cannot read or burn discs. Here is a fix for that particular problem:

    First, you need to download and install the latest DVDFab for Mac (v10.0.7.7 or later) on your computer.
    Then, the next time you try to open a disc, a window will pop out to prompt you to repair the problem. Click the "Repair" button, and after a while, the Security & Privacy window of Mac will pop out. Click the "Allow" and "Repair" button at the lower part on the window, and the problem should be fixed completely.





    If the repair process fails, you will need to repair the problem by using terminal commands as shown below.

    3. Using Terminal to repair the problem
    First, click the "Go" and then choose the "Utilities" option.



    Next, click the "Terminal" to open the Terminal window.
    Click image for larger version  Name:	WILSON5.png Views:	1 Size:	81.9 KB ID:	347914








    And here comes two ways, normally, use the first one should fix the issue.

    One is: Copy and paste the following commands to the Terminal line by line, it shall bring up the "Allow" button which you can click on as shown on the above instruction.
    cd /Applications/DVDFab\ 11.app/Contents/MacOS/
    ./fs.sh
    Click image for larger version  Name:	fs.png Views:	1 Size:	60.4 KB ID:	376179








    The other is: copy and paste the following commands to the Terminal line by line.

    sudo -s
    (
    type your system password here)
    cd /Library/Extensions
    chown -R root:wheel fabio.kext
    chmod 755 fabio.kext
    kextload fabio.kext


    It should look like this:
    Click image for larger version  Name:	sudo.png Views:	1 Size:	75.3 KB ID:	376180








    Finally, the "Security & Privacy" window pops out. Switch to "General" tab and click the "Allow" button.
    Click image for larger version  Name:	Allow Fab.png Views:	2 Size:	56.1 KB ID:	374094








    The problem which stopped you from opening disc or burning a disc is repaired.

    Note: You can also go to Finder > Applications > Utilities to find the Terminal and open it.
    Attached Files
    Last edited by Mona; 12-20-2019, 03:09 AM.
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!
Working...
X