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  • From DVDFab Staff Developer Tip for macOS High Sierra 10.13--Can't Read or Burn Discs~Official Fix

    Problems When Installing and Using DVDFab on the Latest macOS High Sierra 10.13

    If you have updated your Mac to the latest macOS High Sierra 10.13, you can meet a pop-out “System Extension Blocked” box when you install DVDFab 10, or you may find the already installed DVDFab 10 cannot read disc and burn DVD/Blu-ray folder/ISO file to blank disc. Don’t worry. Now we will show you how to deal with these cases.

    1. For users who never installed DVDFab 10 before
    If you never installed DVDFab 10 on your Mac before, a window like this will pop out during the DVDFab installation process. At this point, you should click “Open Security Preferences” (OK) button, and then continue as shown in the next capture.

    Click image for larger version  Name:	WILSON_1.png Views:	1 Size:	45.1 KB ID:	347910









    Now you should click the “Allow” button in the red rectangle to continue the installation process. If you don’t, DVDFab will not be able to read discs or burn DVD/Blu-ray folder/ISO file to blank discs.

    Click image for larger version  Name:	WILSON_2.png Views:	2 Size:	37.8 KB ID:	347911






    2. For users who have installed DVDFab 10 but the software doesn’t work

    For users who have installed DVDFab 10 on your latest macOS High Sierra 10.13, you have probably found that DVDFab 10 cannot read or burn discs. Here is a fix for that particular problem:

    First, you need to download and install the latest DVDFab for Mac (v10.0.7.7 or later) on your computer.
    Then, at the next time you try to open a disc, a window will pop out to prompt you to repair the problem. Click the “Repair” button, and after a while, the Security & Privacy window of Mac will pop out. Click the “Allow” and "Repair" button at the lower part on the window, and the problem should be fixed completely.

    Click image for larger version  Name:	WILSON3.png Views:	1 Size:	70.6 KB ID:	347912





    If the repair process is fails, you will need to repair the problem by using terminal commands as shown below..

    3. Using Terminal to repair the problem
    First, click the “Go” and then choose the “Utilities” option.

    Click image for larger version  Name:	WILSON4.png Views:	1 Size:	63.0 KB ID:	347913




    Next, click the “Terminal” to open the Terminal window.

    Click image for larger version  Name:	WILSON5.png Views:	1 Size:	81.9 KB ID:	347914





    Next, copy and paste the following commands to the Terminal line by line.

    sudo –s
    (
    type your system password here)
    cd /System/Library/Extensions
    chown -R root:wheel fabio.kext
    chmod 755 fabio.kext
    kextload fabio.kext


    The result should look like this:

    Click image for larger version  Name:	WILSON5a.png Views:	1 Size:	17.1 KB ID:	347915






    Finally, the “Security & Privacy” window pops out. Just click the “Allow” button.

    Click image for larger version  Name:	WILSON6.png Views:	2 Size:	37.8 KB ID:	347916






    The problem which stopped you from opening disc or burning a disc is repaired.

    Note: You can also go to Finder > Applications > Utilities to find the Terminal and open it.

    Please post your logs the default location is:
    For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
    For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
    For Mac: /User/User name/Documents/DVDFab10/Log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!
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