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Copy problems

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    Copy problems

    Attempted to copy/clone Ice Age Collision Course process got to 99% then froze.
    ID # 8868274
    Log attached dvdfab_internal.log.txt

    We need to reproduce the issue first, any news, we will let you know. Thanks.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.


      I found the cause of the problem. It is a sequencing problem. I have run into this problem with 4k disk. I have found that if I start up DVDFAB first then insert disk I run into this problem of getting to 99% and freeze up of a failure to rip disk. But if I insert disk wait till the computer recognize the disk then start DVDFAB I don't have problem.