M1 Mac software not reading disks

[Pythonline]

I just installed the M1 Mac software for DVDFab 12. Every disk I put in either says the disk is not a valid DVD/Blu-Ray or it doesn't do anything when I click on the "add file" button and select the drive.

Please help

[Mona]

Hi，please provide the dvdfab_internal log file to help check the problem, thanks.

[Pythonline]

see attached.

I should also note that the disks are recognized by MacOS and play just fine. I also have no problem loading them on DVDFab 12 for Windows.

[october262]

see attached.

I should also note that the disks are recognized by MacOS and play just fine. I also have no problem loading them on DVDFab 12 for Windows.

have you tried clicking common settings - general settings - click the factory default settings button in the lower left
corner of the general area, restart dvdfab and retry your discs again and see if they will read.

[Pythonline]

That fixed it until I closed and reopened the program, then the same behavior started again.

[october262]

That fixed it until I closed and reopened the program, then the same behavior started again.

if you repeat the steps from what i posted again, does dvdfab read / copy discs like it should ??

[Pythonline]

so, didn't try to re-do the reset settings to default, but I did restart my mac and now it seems to be working for the time being. I should note that before I did the reset to factory settings thing, restarting my mac did not fix the problem.

[Pythonline]

now I seem to have a new problem. DVDs are loading ok, but the first Blu-Ray I popped in is just sitting at the "Analyzing". It's been doing that for at least 10 minutes now, whereas on a less powerful PC, the widows version will load a Blu-Ray in less than a minute.

[Mona]

now I seem to have a new problem. DVDs are loading ok, but the first Blu-Ray I popped in is just sitting at the "Analyzing". It's been doing that for at least 10 minutes now, whereas on a less powerful PC, the widows version will load a Blu-Ray in less than a minute.

Please load the BD again, and provide us the latest dvdfab_internal log file to check the problem, thanks.

[Pythonline]

here you go, this time I let it sit for about 25 minutes before cancelling it. I should also note that when I cancel it this way DVDFab freezes completely and I have to force quit the program.