Application crash when selecting an episode of Battlestar Galactica

[RichardH]

Specifically disc 2 of series 1 on Bluray (the only one I've tried so far). Menus play fine, but as soon as you select an episode to watch, the program crashes (Windows 7 Professional - 64-bit) running the UK BSG boxset.

[geilee]

Hi,RichardH:
please post the log of player，the default location is:。
For Win7 C:\Users\User Name\My Documents\DVDFabPlayer\player.log
or Vista C:\Users\User Name\Documents\DVDFabPlayer\player.log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFabPlayer\player.log

[RichardH]

I've completely uninstalled then reinstalled the application, then tried loading the BSG s1 d2 Bluray once more.

In 'Full Navigation Mode' it still crashes when you select play. There is no player.log file. There is an 83kb xbmc_crashlog .dmp file, an xbmc.log file and an HS_internal.log.

Interestingly, although it misses thumbnails, the 'Simple' rather than the 'Full Navigation' option does yield results and you can play episodes from the disc. it seems like it's the menu system that's the problem.

[geilee]

please use the latest version to try again!

[RichardH]

Using v1.0.1.3 (Beta) it still crashes:

22:35:11 T:4396 ERROR: CRenderSystemDX::CreateDevice - using hardware vertex processing
22:35:13 T:1924 ERROR: CRemoteControl::Connect - failed to connect
22:35:14 T:4396 PLAYER_INFO: start fabstreamer job, the job id is 2
22:35:15 T:4396 ERROR: JSONRPC Server: Failed to bind serversocket
22:35:18 T:3492 PLAYER_INFO: start fetching regDays job. the job id is 4
22:35:20 T:3492 PLAYER_INFO: get licenses return ok
22:35:20 T:3492 PLAYER_INFO: trial user probation.
22:35:20 T:3492 PLAYER_INFO: Blu-ray...
22:35:23 T:4372 ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
22:35:23 T:4372 ERROR: unable to get result xml
22:38:51 T:4396 ERROR: XFILE::CDirectory::GetDirectory - Error getting C:\Users\Richard\Documents\DVDFabPlayer\media\Font s\
22:38:51 T:4396 ERROR: XFILE::CDirectory::GetDirectory - Error getting special://home/media/Fonts/
22:39:01 T:4396 ERROR: XFILE::CDirectory::GetDirectory - Error getting C:\Users\Richard\Documents\DVDFabPlayer\media\Font s\
22:39:01 T:4396 ERROR: XFILE::CDirectory::GetDirectory - Error getting special://home/media/Fonts/
22:39:16 T:1364 ERROR: FabGetDirectory - Error getting fabudf%3a%2f%2fhttp%3a%2f%2f192%2e168%2e0%2e8%3a95 28%2fhs%2fplayer%2egetDiscContent%2fnoname%3fid%3d c89dccc4%2d4dd7%2d4c83%2d8cfa%2d17fe31707ba5%2fBDM V%2fJAR%2f00000%2fLoadingComposite1%2epng
22:39:17 T:1364 ERROR: Previous line repeats 1 times.
22:39:17 T:1364 ERROR: FabGetDirectory - Error getting fabudf%3a%2f%2fhttp%3a%2f%2f192%2e168%2e0%2e8%3a95 28%2fhs%2fplayer%2egetDiscContent%2fnoname%3fid%3d c89dccc4%2d4dd7%2d4c83%2d8cfa%2d17fe31707ba5%2fBDM V%2fJAR%2f00000%2fBattlestar%5fS1D2%5fComposities% 5f1%2epng
22:39:17 T:1364 ERROR: Previous line repeats 1 times.
22:39:17 T:1364 ERROR: FabGetDirectory - Error getting fabudf%3a%2f%2fhttp%3a%2f%2f192%2e168%2e0%2e8%3a95 28%2fhs%2fplayer%2egetDiscContent%2fnoname%3fid%3d c89dccc4%2d4dd7%2d4c83%2d8cfa%2d17fe31707ba5%2fBDM V%2fJAR%2f00000%2fBattlestar%5fS1D2%5fComposities% 5f2%2epng
22:39:44 T:2592 ERROR: Previous line repeats 1 times.
22:39:44 T:2592 ERROR: CDVDPlayerVideo::OpenStream - Invalid framerate 1, using forced 25fps and just trust timestamps

[Potti]

This is a problem that UDF analyze failed, we are working on this.
Please wait next version.

Thanks,
Potti

[RichardH]

Well, you can now select an episode from the menu in v1.0.1.5 but the app still crashes when it attempts to play an episode via the 'full navigation' mode (Win 7 64-bit SP1):

Windows crash report:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DVDFabMediaPlayer.exe
Application Version: 1.0.0.2
Application Timestamp: 501283a9
Fault Module Name: msvcr90.dll
Fault Module Version: 9.0.0.0
Fault Module Timestamp: 4eaa6744
Exception Code: c0000005
Exception Offset: 00017e1c
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

player.log:

21:19:20 T:2912 ERROR: CRenderSystemDX::CreateDevice - using hardware vertex processing
21:19:22 T:4724 ERROR: CRemoteControl::Connect - failed to connect
21:19:46 T:2008 ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
21:19:46 T:2008 ERROR: unable to get result xml
21:20:33 T:2912 PLAYER_INFO: start fabstreamer job, the job id is 2
21:20:33 T:2912 ERROR: JSONRPC Server: Failed to bind serversocket
21:20:37 T:2208 PLAYER_INFO: start fetching regDays job. the job id is 5
21:20:39 T:1760 PLAYER_INFO: get licenses return ok
21:20:39 T:1760 PLAYER_INFO: trial user probation.
21:20:39 T:1760 PLAYER_INFO: Blu-ray...
21:20:44 T:2008 ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
21:20:44 T:2008 ERROR: unable to get result xml
21:21:05 T:2912 ERROR: XFILE::CDirectory::GetDirectory - Error getting C:\Users\Richard\Documents\DVDFabPlayer\media\Font s\
21:21:05 T:2912 ERROR: XFILE::CDirectory::GetDirectory - Error getting special://home/media/Fonts/
21:21:40 T:1400 ERROR: FabGetDirectory - Error getting fabudf%3a%2f%2fhttp%3a%2f%2f192%2e168%2e0%2e8%3a95 28%2fhs%2fplayer%2egetDiscContent%2fnoname%3fid%3d c89dccc4%2d4dd7%2d4c83%2d8cfa%2d17fe31707ba5%2fBDM V%2fJAR%2f00000%2fLoadingComposite1%2epng
21:21:40 T:1400 ERROR: Previous line repeats 1 times.
21:21:40 T:1400 ERROR: FabGetDirectory - Error getting fabudf%3a%2f%2fhttp%3a%2f%2f192%2e168%2e0%2e8%3a95 28%2fhs%2fplayer%2egetDiscContent%2fnoname%3fid%3d c89dccc4%2d4dd7%2d4c83%2d8cfa%2d17fe31707ba5%2fBDM V%2fJAR%2f00000%2fBattlestar%5fS1D2%5fComposities% 5f1%2epng
21:21:41 T:1400 ERROR: Previous line repeats 1 times.
21:21:41 T:1400 ERROR: FabGetDirectory - Error getting fabudf%3a%2f%2fhttp%3a%2f%2f192%2e168%2e0%2e8%3a95 28%2fhs%2fplayer%2egetDiscContent%2fnoname%3fid%3d c89dccc4%2d4dd7%2d4c83%2d8cfa%2d17fe31707ba5%2fBDM V%2fJAR%2f00000%2fBattlestar%5fS1D2%5fComposities% 5f2%2epng
21:22:27 T:5044 ERROR: Previous line repeats 1 times.
21:22:27 T:5044 ERROR: CDVDPlayerVideo::OpenStream - Invalid framerate 1, using forced 25fps and just trust timestamps

[fengtao]

Please use "Quick and Simple Mode" to open this disc for now, we are working on solution for it, and it should be fixed in near future.