Crash on Launch

[Nekoman]

Hello I purchased a pre-key before the MediaPlayer launched and forgot about it until now.

I Installed v1.0.2.1 yesterday and it crashed immediately on startup this morning I saw that v1.0.2.2 was released so I uninstalled v.1.0.2.1 and installed the latest one and it crashed immediately on launch as well. Tried different compatibility settings as well as running as admin to see if that would help.

I completely uninstalled all previous versions and rebooted before installing the newer ones.

Funny thing is the beta version 1.0.0.3 works just fine when I load that one to test.


OS: Win7 64-bit fully updated
GFX: Nvidia GTX485m Tried latest WHQL and latest Beta software still crashed with both gfx driver versions.

Problem signature:
Problem Event Name: APPCRASH
Application Name: DVDFabMediaPlayer.exe
Application Version: 1.0.0.2
Application Timestamp: 505172a4
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000005
Exception Offset: 000300fa
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[fengtao]

Hi,

1. Please click Settings button, then click "General -> Save log to".

2. In the opened Explorer window, please check if there is xbmc_crashlog-*.dmp files.

3. Please post the one with the correct time when you got crash problem.

Thanks.

Best Regards,
Fengtao

[Nekoman]

I just uninstalled v1.2.2 (Win) and installed v1.2.3 (Win) as I saw there was an update.

Same thing happened crashed immediately on startup without loading the program.

Submitting the xbmc_crashlog-*.dmp as requested.