Announcement

Collapse
No announcement yet.

Won't run on OS X 10.9.4

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    Won't run on OS X 10.9.4

    I upgraded to a lifetime license today (thanks for the nice price). I removed version 1.x from my MacBook Air then installed the current release. It runs for a couple of seconds before exiting. I'm therefore unable to register my key.

    I've removed, rebooted, and reinstalled the application a few more times, but it still won't stay open. I also re-downloaded the installer just in case it was corrupted. Still failed. Hopefully you can resolve this for me. Thanks.
    Tags: None
    #2
    We will check it ASAP.

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment

      #3
      Fixed in 2.0.11

      Version 2.0.11 (downloaded as DVDFab_Media_Player_2011.pkg) works on OS X 10.9.4. Thank you.

      Comment

      Previous template Next
      Working...
      X