Program will not open fatal error

[XX14]

I have been trying for two hours to install the latest windows version and the attached is what it shows for an error a quick look around it would appear my antivirus is blocking it from running and i have windows 10 pro 64 bit with windows defender only nothing else this is the first time I have ever had a problem installing the media player please see attachment for the error

Thank you

[october262]

Try this tip in post #11 - http://forum.dvdfab.cn/showthread.php?t=30547&page=2

[90312]

XX14, check in C:\Program Files(x86)/DVDFab 3 and see if the dll is there. If not uninstall the program and download a fresh installer and run as administrator.

[XX14]

Try this tip in post #11 - http://forum.dvdfab.cn/showthread.php?t=30547&page=2

Thank you for the suggestion that does not work it was working fine on my windows 10pro set up I did do a clean install a few days back I think defenders Virus update might be the cause i saw in other threads this same issue different versions & different anti virus programs and operating systems.

[XX14]

XX14, check in C:\Program Files(x86)/DVDFab 3 and see if the dll is there. If not uninstall the program and download a fresh installer and run as administrator.

It is there in the folder I have already run as admin and downloaded a new installer with the same results and even ran revo to remove all parts of the program this one has me scratching my head.

[3dman]

Try running it in safe mode with networking.

[90312]

Try opening Defender/settings and add the folder as an exception. Others have had to do this with other A/V software.

[XX14]

Try opening Defender/settings and add the folder as an exception. Others have had to do this with other A/V software.

I have tried everything I can think of short of a clean install I appreciate all of the help it just does the same thing I have tried all the usual suspects not my first rodeo with programs

[90312]

Have you tried rolling back to media player 2?

[XX14]

Have you tried rolling back to media player 2?

No I just finished a new clean install just about to give it a try now.

Does not work same error nothing installed but fab media player

[XX14]

Have you tried rolling back to media player 2?

I do not have the version 2
installer to even try thanks though.

[90312]

You can get it here: http://www.dvdfab.cn/download.htm?trackID=navmenu

[XX14]

You can get it here: http://www.dvdfab.cn/download.htm?trackID=navmenu

Thank you problem is now solved I have ryzen 1800X cpu and an asus 370 mobo and the AMD chipset driver I forgot released a newer version I installed that and it cured the problem thank you all for your help.

[90312]

Well I'm glad you got it sorted! I love a happy ending!

[islandwx]

xdisc.dll

I am having the same issue with no resolution.

when starting media player 3.1.0.0, the error dialog box opens with a message xdisc.dll wont load.

the file is there in the program folder and I have disabled Kaspersky, but it still wont load.

I have version 2 installed and it works fine.

I have uninstalled 3.1.0.0 and updated via the working ver 2, then disabled kaspersky before install and launch, but still same issue with xdisc.dll?

Please advise?