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  • what no dolby atmos or dts x

    while waiting for my DVDFab movie server to be delivered (not heard nothing since purchase ) I thought I would try out DVDFab media player

    after downloading it I set up the player to output HDMI passthrough to my Marantz 6011 and started to play a 4k uhd Blu-ray (rip)

    the player was great with the video smooth playback /menus / but the audio was only stereo, so I tried another rip of a standard Blu-ray

    that had DTS master 7.1 and again the audio was only stereo. I then tried that standard Blu-ray in POWER DVD 15 (which is my default player)

    and that passed through the audio with full DTS master 7.1 .. so in the trial version of DVDFab media player is audio output

    restricted ?or does it JUST NOT work period

  • #2
    Hi,

    When you get this no audio problem, please take a screenshot of the Audio Settings window of DVDFab Player 5 and show us.

    Please zip the whole DVDFab Player 5 log and post it here.

    Also, please specify the movie you were trying to playback, give us the url where you purchased the movie disc.
    You mentioned that you rip it, please list the steps how you created the copy too. (If you use DVDFab created the copy, please send us the dvdfab_internal.log file)

    Thanks a lot.

    Regards,
    Mona
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

    Comment


    • #3
      DVDFab Player 5 SCREENSHOT2.jpg

      Hello Mona

      I've attached the couple of items. fill yer boots
      Attached Files
      Last edited by pronto1st; 09-18-2018, 09:12 AM.

      Comment


      • #4
        oops something happened with screen shot here is a better one


        Comment


        • #5
          pronto1st

          Thank you for the info.

          Below are from the devs:
          From the log file, you chose DirectSound as device, you need to change it to WASAPI and its related HDMI device.
          You can see from the two images attached for what dataformat the devices support:
          Click image for larger version

Name:	directsound.png
Views:	1
Size:	113.8 KB
ID:	359612

          Click image for larger version

Name:	wasapi.png
Views:	1
Size:	117.6 KB
ID:	359613


          DirectSound doesn't support HD output.

          Regards,
          Mona
          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab11\Log
          For Mac: Finder>Documents>DVDFab11>Log

          DVDFab Player 5:
          For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
          For Mac: Finder>Documents>DVDFab Player 5>Log

          Guide for adding attachments in a post
          --Please use attachment button to attach your most recent log files.

          Comment


          • #6
            thanks Mona that worked, we are cooking with gas now WINNER

            mabey Dvdfab player should have a description of what tab/button does when you hover your curser over them....

            Comment

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