Hi,
I recently purchased a license for DVDFab Passkey and installed version 8.0.2.2 on my laptop. The installation itself wasn't a problem.
However, after running Passkey, my DVDFab for DVD (version 8.0.7.3) would not read any discs at all. DVDFab runs like it's reading the disc (in other words, it asks me to pick a region), but then nothing comes up after that. It fails to read all DVDs, even when I 'manually' browse again to find the DVD drive.
But I noticed that when I uninstalled Passkey, DVDFab for DVD would run smoothly again.
Could you kindly help me fix this problem? It really bothers me since I just paid for the license and I can't seem to get Passkey to work correctly at all! (By the way, I'm using Windows XP.) Thanks in advance for your help! I really appreciate it!
I recently purchased a license for DVDFab Passkey and installed version 8.0.2.2 on my laptop. The installation itself wasn't a problem.
However, after running Passkey, my DVDFab for DVD (version 8.0.7.3) would not read any discs at all. DVDFab runs like it's reading the disc (in other words, it asks me to pick a region), but then nothing comes up after that. It fails to read all DVDs, even when I 'manually' browse again to find the DVD drive.
But I noticed that when I uninstalled Passkey, DVDFab for DVD would run smoothly again.
Could you kindly help me fix this problem? It really bothers me since I just paid for the license and I can't seem to get Passkey to work correctly at all! (By the way, I'm using Windows XP.) Thanks in advance for your help! I really appreciate it!
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