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9.0.0.1 Blu-ray does not open
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From your log: 0m 20.53s: failed to report agid: sensekey 05 asc 24 acsq 00
There is some communication breakdown between the optical drive and the software. Might try rebooting to release the drive with the movie disc in the drive.
How to post the internal log
Things should be made as simple as possible, but no simpler.
Albert Einstein
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Hi,
Did you activate Passkey with the valid license (not expired)?
And did you get the error message every time when opening the disc?
WilsonPlease post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks!
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Hi,
I have a valid license ( Lifetime).
Message appears only on this film.
Passkey 9.0.0.2 same problem
passkey_internal.logLast edited by hoffer; 09-06-2016, 01:04 PM.
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Hi,
Please use the orignal disc and run again.
WilsonPlease post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks!
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Hi,
This is a copy-protected iso file.
Passkey 8 is the Blu-ray open.
passkey_internal.log
Passkey 9 does not open the Blu-ray
passkey_internal (2).log
Why?
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Hi, please try the test version and tell me the result.
Thanks!
WilsonPlease post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks!
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OK, thanks!
The dev is checking again...
WilsonPlease post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks!
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Fixed in Passkey 9003.
WilsonPlease post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks!
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