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What happens to v8 after purchasing v9?

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    #1

    Other What happens to v8 after purchasing v9?

    I upgraded/purchased v9, minutes ago.

    In the installation process, the v8 shortcut was removed from my wall, and was replaced by v9.

    I went in my control panel----->programs and functions, I see that v8.2.8.5 is still there. Since I now have v9.0.0.2, is it safe or recommended (or not) to uninstall v8.2.8.5 from my machine?
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    #2
    Hi,

    It's safe, but it's better to clean uninstall the old version and then install the Passkey 9.

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment

      #3
      Originally posted by Wilson.Wang View Post
      Hi,

      It's safe, but it's better to clean uninstall the old version and then install the Passkey 9.

      Wilson
      Too late!

      As I stated, v9 removed the v8 shortcut that was on my wall, in the Process of v9 installation.

      v9 is now installed and activated.
      I took a chance, and hope for the best. I uninstalled v8.2.8.5 from my Control Panel---->Programs and functions---->Uninstall

      I guess we'll just have to see what happens from here.


      Is there any other/better way to be sure???

      Comment

        #4
        keep Passkey 9 only. Not need to keep Passkey 8 on your PC.

        Wilson
        Please post your logs the default location is:
        For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
        For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
        Please use attachment button and attach your most recent, Internal log and post right here.
        If it's the burning issue, please also attach burn log.

        Thanks!

        Comment

          #5
          Originally posted by Wilson.Wang View Post
          keep Passkey 9 only. Not need to keep Passkey 8 on your PC.

          Wilson
          Thank you, Wilson.Wang

          Comment

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