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Nerve US Blu ray Crashes Passkey 9.0.0.7

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    Nerve US Blu ray Crashes Passkey 9.0.0.7

    Title says it all. Inserted blu ray in drive. Several seconds later Passkey crashes and closes. I have attached the crash file and the internal log.

    crashdump.dmp
    passkey_internal.log
    Last edited by slimm; 10-26-2016, 08:41 PM.

    #2
    Hi,

    We need some files to fix the problem.

    Please copy out all the files of the disc but except /BDMV/STREAM/*.m2ts files and zip them, then attach the file here. Thanks!

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


      #3
      Originally posted by Wilson.Wang View Post
      Hi,

      We need some files to fix the problem.

      Please copy out all the files of the disc but except /BDMV/STREAM/*.m2ts files and zip them, then attach the file here. Thanks!

      Wilson

      Here they are:

      Attached Files

      Comment


        #4
        It's fixed in the new version 9008, please try again and tell us the result, thanks!

        Wilson
        Please post your logs the default location is:
        For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
        For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
        Please use attachment button and attach your most recent, Internal log and post right here.
        If it's the burning issue, please also attach burn log.

        Thanks!

        Comment


          #5
          It's working now. Thank you so much!

          Comment

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