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    #1

    Black Screen John Wick Chapter 2

    This title will not play using PowerDVD 15. All I get is a black screen. This is with Passkey 9.2.0.2. I've also uploaded the contents of the disc except for the Stream folder.
    Attached Files
    Last edited by slimm; 06-14-2017, 08:32 PM.
    Tags: None
    #2
    Originally posted by slimm View Post
    This title will not play using PowerDVD 15. All I get is a black screen. This is with Passkey 9.2.0.2. I've also uploaded the contents of the disc except for the Stream folder.
    Try using the BDFIX tool to fix the black screen problem -
    Passkey updated with new feature named BDFix
    https://forum.videohelp.com/threads/383715-Passkey-updated-with-new-feature-named-BDFix
    Hi, in case you miss the important Passkey update, I post it here. New feature named BDFix is added in Passkey. It can fix the playback problem of some

    Comment

      #3
      I've tried that, BDFix say's "accessing information from Cloud Decryption Database, then the window closes and Passkey crashes.
      Attached Files
      Last edited by slimm; 06-15-2017, 01:31 AM.

      Comment

        #4
        Don't know if this helps but if I exit Passkey it will play in PowerDVD.

        Comment

          #5
          Hi,

          Please also add the AACS and CERTIFICATE folders, thanks!

          Wilson
          Please post your logs the default location is:
          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
          Please use attachment button and attach your most recent, Internal log and post right here.
          If it's the burning issue, please also attach burn log.

          Thanks!

          Comment

            #6
            Hi,

            The BDFix crash problem will be fixed in next version.

            For the playback problem, would you please tell us that where can purchase the same disc?

            And you don't need to rip the disc again, just do the BDFix, I will tell you when it's supported.

            Wilson
            Last edited by Wilson.Wang; 06-16-2017, 07:04 AM.
            Please post your logs the default location is:
            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
            Please use attachment button and attach your most recent, Internal log and post right here.
            If it's the burning issue, please also attach burn log.

            Thanks!

            Comment

              #7
              Hi,

              Please update to the latest version 9203 and try again. The disc is supported and the crash problem is also fixed.

              You can use the BDFix to fix the playback problem in the new version.

              And please post the new log file if still have the playback problem, thanks!

              Wilson
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment

                #8
                Originally posted by october262 View Post
                Try using the BDFIX tool to fix the black screen problem -
                https://forum.videohelp.com/threads/...re-named-BDFix

                Hi october262,

                To fix the Blu-ray in BDFix is based on that the new protection is supported in Passkey.

                And the user does not need to rip the disc again after Passkey supports the new protection, just do BDFix with the ripped ISO or folder source, it will take 10~15 seconds only.

                Wilson
                Please post your logs the default location is:
                For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                Please use attachment button and attach your most recent, Internal log and post right here.
                If it's the burning issue, please also attach burn log.

                Thanks!

                Comment

                  #9
                  Originally posted by Wilson.Wang View Post
                  Hi,

                  Please update to the latest version 9203 and try again. The disc is supported and the crash problem is also fixed.

                  You can use the BDFix to fix the playback problem in the new version.

                  And please post the new log file if still have the playback problem, thanks!

                  Wilson
                  It's working now. Thanks!

                  Comment

                    #10
                    Did you use the BDFix to fix the playback problem?

                    Wilson
                    Please post your logs the default location is:
                    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                    Please use attachment button and attach your most recent, Internal log and post right here.
                    If it's the burning issue, please also attach burn log.

                    Thanks!

                    Comment

                      #11
                      No, I used the original disc.

                      Comment

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