DVDFab Forum - DVDFab Passkey 9 - Rip to Image - 9.3.5.5

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DVDFab Passkey 9 - Rip to Image - 9.3.5.5

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  • DVDFab Passkey 9 - Rip to Image - 9.3.5.5

    It seems like the ripping process is taking too long to complete. Does Passkey have any logs or diagnostic utilities that would assist in getting the speen back in Passkey?

  • #2
    The default location for Passkey log is C:\Users\user name\Documents\DVDFab Passkey\Log. Please attach the log file here.

    Also, do you have this slow issue with different movies? If only for a certain one, please specify the movie info.
    If you have a different drive, please connect it to your PC to have a try too.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

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