Passkey is mainly for decrypt. What player did you use for playback?
Do you have the same out of sync issue if you play the movie through DVDFab Player 6?
I don't think it grabbed the correct title when it ripped the disk.
Please open the original movie disc in Windows File Explorer, make a folder containing everything in the disc volume EXCEPT those .m2ts files under \...BDMV\Stream, zip it and upload it to our FTP site to help fix the issue.
Please check PM for FTP info, thank you.
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