Discs not recognized as the proper type

[Sloloem]

I've been having an issue ever since migrating to a new PC where Passkey won't decrypt my discs anymore. Not that it can't but it seems to be failing to recognize Blu Ray discs as Blu Ray and then not decrypting them because it doesn't think they're Blu Rays. It seems like no matter what disc I put into this system all Passkey displays is:

Info for drive [E:\] (DVDFab Passkey 9.4.6.7)
Vendor: HL-DT-ST, Product: BD-RE WH14NS40
Revision: 1.05, Vendor specific: N000900KLRM9H90053
Drive region: 1 (RPC II), changes left: 4(user) / 4(vendor)
AACS v1, AGIDs: 2, revocation level: Unknown
Support: BUS_ENCRYPTION=YES BN_GENERATION=YES

Disc media: DVD (Data)
Disc is not opened.

There's nothing wrong with the discs or the hardware, I can play discs directly through VLC with libaacs even when Passkey isn't recognizing the disc as the right type. I simply prefer Passkey for PotPlayer. I've even managed to get Passkey to recognize the disc once or twice but it's spotty and whatever fixes things doesn't stay after a reboot.

From "passkey_internal.log" I get:

DVDFabPasskey 9.4.6.7 (2024/02/17 16:26:19)

2024.02.17-16:26:19: Reg check: Start get sys number.
2024.02.17-16:26:19: Reg check: Serial number is: c8-7f-54-0b-f0-17
2024.02.17-16:26:19: Reg check: Connect type is: 0
2024.02.17-16:26:20: 23cb7e7ba3caa02b4877a6e904c734ee-be32d154b0645ba212231f4428b1ede8-bebd4be5bb3b22acbe5336af8bfe8555-49377f50c28e6e48e19306e525958f12-cfcd208495d565ef66e7dff9f98764da
2024.02.17-16:26:21: Reg check: Times of connecting error is: 0
2024.02.17-16:26:21: IUtilityServiceAdatper: Initialize IUtilityServiceDataStats.
2024.02.17-16:26:22: Drive E add.
2024.02.17-16:26:22: got firmware HL-DT-ST BD-RE  WH14NS40 1.05.
2024.02.17-16:26:22: Drive E media add.
2024.02.17-16:26:22: opened i/o type 1
2024.02.17-16:26:22: opening drive E
2024.02.17-16:26:22: opened i/o
2024.02.17-16:26:22: currentProfile: 64
2024.02.17-16:26:22: got media type 15
2024.02.17-16:26:22: got max lba 22320479
2024.02.17-16:26:22: got disc type!
2024.02.17-16:26:30: got disc type 20
2024.02.17-16:26:30: type Blu-ray BDMV
2024.02.17-16:26:30: volume label TRUE_DETECTIVE_DISC1
2024.02.17-16:26:30: Disc Is Encryption 1
2024.02.17-16:26:30: bd set region ?
2024.02.17-16:26:30: opened i/o type 1
2024.02.17-16:26:30: opening drive E
2024.02.17-16:26:30: opened i/o
2024.02.17-16:26:30: failed to get configuration: sensekey 00 asc 00 acsq 00
2024.02.17-16:26:30: failed to get max lba: sensekey 00 asc 00 acsq 00
2024.02.17-16:26:30: guessed media type 4
2024.02.17-16:26:30: got disc type!
2024.02.17-16:26:30: iso check type
2024.02.17-16:26:30: got disc type 0​

Which I guess is confusing because it all seems to be working OK, it sees "BDMV", identifies the volume label and drive letter...then just goes sideways and re-identifies the disc as type 0 instead of type 20 and stops.

I did get one successful decryption recently, I think I had gone into Passkey settings and manually reset DMA but I may have also fiddled with Passkey's Region setting if that's what worked it only worked for the reboot immediately afterwards and started failing again the next day.

That log:

DVDFabPasskey 9.4.6.7 (2024/02/16 16:33:01)

2024.02.16-16:33:01: Reg check: Start get sys number.
2024.02.16-16:33:01: Reg check: Serial number is: c8-7f-54-0b-f0-17
2024.02.16-16:33:01: Reg check: Connect type is: 0
2024.02.16-16:33:01: 23cb7e7ba3caa02b4877a6e904c734ee-be32d154b0645ba212231f4428b1ede8-bebd4be5bb3b22acbe5336af8bfe8555-49377f50c28e6e48e19306e525958f12-cfcd208495d565ef66e7dff9f98764da
2024.02.16-16:33:03: Reg check: Times of connecting error is: 0
2024.02.16-16:33:03: IUtilityServiceAdatper: Initialize IUtilityServiceDataStats.
2024.02.16-16:33:03: Drive E add.
2024.02.16-16:33:03: got firmware HL-DT-ST BD-RE  WH14NS40 1.05.
2024.02.16-16:33:03: Drive E media add.
2024.02.16-16:33:03: opened i/o type 1
2024.02.16-16:33:03: opening drive E
2024.02.16-16:33:03: opened i/o
2024.02.16-16:33:03: currentProfile: 64
2024.02.16-16:33:03: got media type 15
2024.02.16-16:33:03: got max lba 22320479
2024.02.16-16:33:03: got disc type!
2024.02.16-16:33:04: got disc type 20
2024.02.16-16:33:04: type Blu-ray BDMV
2024.02.16-16:33:04: volume label TRUE_DETECTIVE_DISC1
2024.02.16-16:33:04: Disc Is Encryption 1
2024.02.16-16:33:06: bd set region ?
2024.02.16-16:33:06: opened i/o type 1
2024.02.16-16:33:06: opening drive E
2024.02.16-16:33:06: opened i/o
2024.02.16-16:33:07: currentProfile: 64
2024.02.16-16:33:07: got max lba 22320479
2024.02.16-16:33:07: got disc type!
2024.02.16-16:33:07: got disc type 20
2024.02.16-16:33:07: Disc Is Encryption 1
2024.02.16-16:33:07: internal path E:/BDMV/
2024.02.16-16:33:07: aacs 1 bd+ 0
2024.02.16-16:33:07: read index.bdmv begin
2024.02.16-16:33:08: blu-ray F9EF610CA299EC8BB7C3E8936AA503C75EEA7DD6
2024.02.16-16:33:08: cert BEE=0x00 same
2024.02.16-16:33:08: server id 0
2024.02.16-16:33:10: main playlist 00800.mpls
2024.02.16-16:33:10: selected region B
2024.02.16-16:33:10: bd set region B
2024.02.16-16:33:10: MD5 9FD7C19DE92CFFBC6918675B9D99AE03
2024.02.16-16:33:10: drive info: BD-RE  WH14NS40 | 1.05!
2024.02.16-16:33:10: blupath: disc type changed
2024.02.16-16:33:10: blupath v=94
2024.02.16-16:33:10: blupath: season disc
2024.02.16-16:33:11: Networking Get RRdata
2024.02.16-16:33:11: server id 0
2024.02.16-16:33:11: StealthyClone with BluPath
2024.02.16-16:33:12: read error: 0 0 0 756 0
2024.02.16-16:33:27: full disc copy/play is supported
2024.02.16-16:33:27: read index.bdmv begin
2024.02.16-16:33:27: got extended bdinfo​

Any ideas how I could get discs consistently recognizing?

[Mona]

I have passed your log file to the developer.
Meanwhile, did you try other BDs, the same problem?

[Mona]

We don't have the same disc, but we've tested 3 different Blu-rays, no problem here. Please create a PISO file and send it to us to check the problem. And please refer to the PM for more information. Thanks.

[Sloloem]

We don't have the same disc, but we've tested 3 different Blu-rays, no problem here. Please create a PISO file and send it to us to check the problem. And please refer to the PM for more information. Thanks.

The particular disc doesn't seem to matter. I have seen the same behavior on pretty much every BD disc I've tried, whether parts of a set or a standalone film.

[Mona]

The particular disc doesn't seem to matter. I have seen the same behavior on pretty much every BD disc I've tried, whether parts of a set or a standalone film.

We could not duplicate the problem using our sources. If you have another drive, please connect it to your PC to try again and see if it will make a difference.