Passkey v9.4.3.7 When will this UHD be supported?

[ubery]

The response speed to your customer service is really slow, it's been over a week and we still don't support it.

[Mona]

Please extract the contents of the original movie disc in Windows File Explorer, excluding the .m2ts files found in the …BDMV\Stream directory, create a folder with the remaining files, compress it into a zip folder, and upload it to a cloud drive, then share the download link with it. Thank you.

[ubery]

Please extract the contents of the original movie disc in Windows File Explorer, excluding the .m2ts files found in the …BDMV\Stream directory, create a folder with the remaining files, compress it into a zip folder, and upload it to a cloud drive, then share the download link with it. Thank you.

Is this ok?