MOV to AVi

[Alterson]

I need help converting MOV file to an AVI. The video file is from a small hd video camera. When I try to convert the file it gets to 94% then stops. i'm using version 8.0.6.8, the trial version. I have not purchased it yet until I know that I can convert these files.

Thanks in Advance

[Anny]

I need help converting MOV file to an AVI. The video file is from a small hd video camera. When I try to convert the file it gets to 94% then stops. i'm using version 8.0.6.8, the trial version. I have not purchased it yet until I know that I can convert these files.

Thanks in Advance

Hi Alterson,

This is Anny from DVDFab support team. For your problem, please send one of short MOV files to us. And we will test it and check where the problem is.

Please send your email to anny@dvdfab.com. Thanks in advance.

Best regards,
Anny

[LoveDVDFab]

For your problem, please send one of short MOV files to us. And we will test it and check where the problem is.

Now, that's what I'm talking about!
This is how's done. Bravo DVDFab, Bravo Anny!!!

This is what I call excellent customer support. Perfect approach to problems. Keep up the good work!