Two issues MP4 coverter

[Yoji]

Hi,

I have 2 issues... my syspyomes seem to be same/similar to this one in the forum.
http://forum.dvdfab.com/showthread.php?t=13450

The specific issues are... downloaded these videos

http://blip.tv/day9tv/day-9-daily-321-terran-week-tvp-5356016

http://blip.tv/day9tv/day-9-daily-315-huk-s-blink-pvz-5310262

They both play fine on my PC - but are a bit big for my Ipod - so wanted to use converter.

First attempt - they did not convert at all - I selected with the Ipod.itouch profile - told it to convert and it just sat there.. it did nothing.
I eventually tracking it down - to the GPU setting - once I ticked the "Disable all GPU codecs for decoding and encoding" it then started to work.

However - I then came across the same problem as in the thread above... it would start to convert - get to about 26% and then just stop... no error message, it just stopped.

My machine is Win 7 Ult 64bit...graphics (since initial prob seems GPU related) is a ATI 6970. with latest drivers (11.6).

Let me know if you need more info or the offical log files.. here is some (I did cancel when it stopped - I have let it run for an hour in past -but it still not restart).

2011-07-11 18:51:37 ---- ******************** Log session stop 11-Jul 18:51:37.150 PID 2120********************
2011-07-11 18:51:07 Info Current Drive selected : 0:0:0 - PIONEER DVD-RW DVR-216D 1.09 [G] (Ide)
2011-07-11 18:51:07 Info Using Advanced SPTI interface
2011-07-11 18:51:07 Info System default language : English (United Kingdom)
2011-07-11 18:51:07 Info User default language : English (United Kingdom)
2011-07-11 18:51:07 Info DLL Version : 4.0.20.488
2011-07-11 18:51:07 Info DLL : D:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-07-11 18:51:07 Info Version : 8, 1, 0, 5
2011-07-11 18:51:07 Info ExeName : D:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-07-11 18:51:07 Info OS : Microsoft Windows 7 Ultimate (Build 7601: Service Pack 1)
2011-07-11 18:51:07 ---- ******************** Log session start 11-Jul 18:51:07.548 PID 2120********************


DVDFab 8.1.0.5 (2011/07/11 21:09:47)

0m 00.90s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 0
0m 00.90s: Qt Translator file load success
0m 11.59s: 513.05: get video start offset(360360)
0m 11.66s: 513.05: get video start offset(0)
0m 41.23s:


------ begin mobile work(1/1) ------


0m 41.23s: create config(3)
0m 41.23s: convert profile(ipodTouch)
0m 41.24s: 0m 41.24s: not set correct fourcc for video(28)
0m 41.24s: info: set output video frame_rate(29969/1000)
0m 41.24s: info: enable multi-thread software decoder
0m 42.27s: h264_encode: encode param profile(0) level(30) bitrate(582)
7m 12.57s: ------ cancel all mobile work -------

[Anny]

Hi Yoji,

You can try to install the latest beta Qt version 8.1.0.6 at http://www.dvdfab.com/mlink/download.php?g=DVDFAB_BETA to convert again and see the result.

Anny

[Yoji]

Hi Yoji,

You can try to install the latest beta Qt version 8.1.0.6 at http://www.dvdfab.com/mlink/download.php?g=DVDFAB_BETA to convert again and see the result.

Anny

All due respect Anny - but are you a part of the real support team who has a real idea that the changes in the beta might resolve the issue? - or just a helpful member who is just guessing? I guess I know... but before I realised - I assumed the former and did it... no improvement in either of my issues.

Cheers

[sunny]

Hi Yoji,

We can open these two links

http://blip.tv/day9tv/day-9-daily-32...ek-tvp-5356016

http://blip.tv/day9tv/day-9-daily-31...nk-pvz-5310262

there are two videos with total time 57:44 and 01:05:58, both of them are large flvs as you said, need to download, do some tests on our side. Please give more time. Thanks in advance for your patience.

BTW: Anny is one of our dvdfab service staff, we always ask user to try the latest version, since the newest log file will give us the newest reference. Thanks for your understanding.

Sincerely,
--
Sunny

[Yoji]

Thanks for the clarification... Since you suggest the latest beta may have better diagnostics - here is the latest log info - from the 8.1.0.6 beta

I did cancel - but again - only after it got stuck and did not progress at all for a long time.

And Just to confirm - it would not progress at all unless I had the ""Disable all GPU codecs for decoding and encoding"" ticked.

Cheers


2011-07-17 18:57:26 ---- ******************** Log session stop 17-Jul 18:57:26.180 PID 5832********************
2011-07-17 18:40:55 Info Current Drive selected : 0:0:0 - PIONEER DVD-RW DVR-216D 1.09 [G] (Ide)
2011-07-17 18:40:55 Info Using Advanced SPTI interface
2011-07-17 18:40:55 Info System default language : English (United Kingdom)
2011-07-17 18:40:55 Info User default language : English (United Kingdom)
2011-07-17 18:40:55 Info DLL Version : 4.0.20.488
2011-07-17 18:40:55 Info DLL : D:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-07-17 18:40:55 Info Version : 8, 1, 0, 6
2011-07-17 18:40:55 Info ExeName : D:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-07-17 18:40:55 Info OS : Microsoft Windows 7 Ultimate (Build 7601: Service Pack 1)
2011-07-17 18:40:55 ---- ******************** Log session start 17-Jul 18:40:55.463 PID 5832********************




DVDFab 8.1.0.6 (2011/07/17 18:40:52)

0m 01.01s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 01.01s: Qt Translator file load success
0m 10.48s: 513.05: get video start offset(750750)
0m 20.96s:


------ begin mobile work(1/1) ------


0m 20.96s: create config(3)
0m 20.96s: convert profile(ipodTouch)
0m 21.01s: 0m 21.01s: not set correct fourcc for video(28)
0m 21.01s: info: set output video frame_rate(29969/1000)
0m 21.02s: info: enable multi-thread software decoder
0m 22.09s: h264_encode: encode param profile(0) level(30) bitrate(582)