what does error 502.127 mean

[ht4cae]

I've been trying to convert a VOB file that is a slide show. Using v8.1.0.5 and 8.1.0.0 I keep getting error msg Work 1 failed. Error 502.127. I've tried both one and two pass conversion. See attached snippet...
Any input? Thanks

[sunny]

Hi ht4cae,

Log files are needed, please find that:
on Win7 C:\Users\User Name\My Documents\DVDFab\Log
on Vista C:\Users\User Name\Documents\DVDFab\Log
on XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
copy and paste the dvdfab_internal log contents. Thanks.

Sincerely,
--
Sunny

[ht4cae]

Log files

dvdfab_burn_vso.log
2011-07-19 11:12:05 ---- ******************** Log session stop 19-Jul 11:12:05.965 PID 5820********************
2011-07-19 10:05:42 Info Current Drive selected : 2:0:0 - ATAPI DVD A DH24AAS BP5P [D] (Ide)
2011-07-19 10:05:42 Info Using Advanced SPTI interface
2011-07-19 10:05:42 Info System default language : English (United States)
2011-07-19 10:05:42 Info User default language : English (United States)
2011-07-19 10:05:42 Info DLL Version : 4.0.20.488
2011-07-19 10:05:42 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-07-19 10:05:42 Info Version : 8, 1, 0, 5
2011-07-19 10:05:42 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-07-19 10:05:42 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-07-19 10:05:42 ---- ******************** Log session start 19-Jul 10:05:42.613 PID 5820********************

dbdfab_internal.log
21m 39.56s: 513.05 : not any valid video codec information
21m 39.56s: 513.05: get video start offset(3002)
24m 20.13s:


------ begin mobile work(1/1) ------


24m 20.13s: create config(3)
24m 20.13s: convert profile(generic.avi(2gb-).divx.audiocopy)
24m 20.15s: 513.05 : not any valid video codec information
24m 20.15s: 513.05: not find correct audio codec(65537)
24m 20.15s: 513.05: get video start offset(3002)
24m 20.15s: 24m 20.15s: info: set output video frame_rate(30000/1001)
28m 15.02s: ------ mobile work failed(502.12 7) ------

dvdfab_process.log
Conversion: two pass - first pass: 10:29:59
Conversion: two pass - second pass: 10:33:52
Work 1 failed, Error = 502.12 7: 10:33:54
-------------------------------------------------
Looks like a codec problem, however, I can play the VOB on my PC and TV

[kicken]

Yes, I just noticed I also got this error once since I started using 8.1.0.5 ...

I was doing a batch of BD ISO -> MKV rips, the first one worked, but the rest in the batch just created the folders filled with subtitle files and the job was complete.

I restarted the queue and they went through fine?

I'll do some more investigation the next time it happens and log the details here.

[terry5]

Hi ht4ace,
Please try the lastest build 8106QT beta http://www.dvdfab.com/mlink/download.php?g=DVDFAB_BETA and select "Disable all GPU codes for decoding and encoding" in Common Settings/ General / A/v Codec.
Wish you success.
terry5