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    #1

    Convert to iPod / mk4 always fails..

    When I try and convert avi / mk3 to mp4 or iPod, I always get the following error:

    Conversion: one pass: 14:07:10
    Work 1 failed, Error = 504.00 0 error: filter name(native_mux), type(128), id(11), get module_error(502.14 13)

    : 14:07:28
    Process failed!: 14:07:28

    I have tried this on 2 machines, and disabled hardware in settings. Same error..

    Anyone shed light on this?

    Thanks
    Tags: None
    #2
    Hi chris_uk
    Update to the latest version found here and try again.
    If still having problems post a full internal log for this movie.
    CBR929
    Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


    Setting Up ImgBurn and DVDFab to work together

    Tips for Posting DVDFab Logs in the Forum

    Comment

      #3
      Still the same (I ment to say iPhone, not iPod!!)

      Here is the log:

      (Note I have used a flv, but get the exact error with avi, mkv. I have managed to convert 1 mkv file though!)

      DVDFab 8.1.7.1 (2012/03/31 12:04:32)

      0m 06.92s: GPUAccelerate: 12351
      0m 06.92s: CUDA cap: 0
      0m 06.92s: Support coreavc decode: 0
      0m 06.92s: Graphics info: NVIDIA ION : 3.0 : 1.1
      0m 06.93s: Qt Translator file load success
      0m 07.08s: Load config successful.
      0m 07.29s: Init profile data driver sucessful.
      0m 13.80s: Init GPU settings sucessful.
      0m 13.80s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
      0m 13.81s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
      0m 14.43s: Config ExBar successful.
      0m 14.43s: dvd2dvd have 8 elements.
      0m 14.92s: dvd2mobile have 29 elements.
      0m 17.11s: blu-ray2blu-ray have 4 elements.
      0m 17.20s: blu-ray2mobile have 18 elements.
      0m 18.53s: blu-ray23d have 7 elements.
      0m 18.98s: blu-ray2dvd have 1 elements.
      0m 19.06s: file2mobile have 28 elements.
      0m 21.18s: file2dvd have 1 elements.
      0m 21.24s: file2bluray have 1 elements.
      0m 22.16s: Config work ui controls successful.
      0m 22.33s: Init burn engine successful.
      0m 22.45s: StartNotify successful.
      0m 27.34s: 513.05 : video codec(22,827739206) try to connect inter-codec failed
      0m 30.56s:


      ------ begin mobile work(1/1) ------


      0m 30.56s: info: create config(3)
      0m 30.56s: info: convert profile(iPhone)
      0m 30.57s: info: file (.flv),3D(0)
      0m 30.57s: info: streams((0.2)(1.2))
      0m 32.40s: info: not set correct fourcc for video(28)
      0m 32.40s: info: set output video frame_rate(29969/1000)
      0m 33.46s: info: h264_encode: encode param profile(0) level(30) bitrate(343)
      0m 44.72s: error: filter name(native_mux), type(128), id(11), get module_error(502.14 13)
      0m 49.73s: ------ mobile work failed(504.00 0 error: filter name(native_mux), type(128), id(11), get module_error(502.14 13)

      ) ------

      Comment

        #4
        chris_uk, this part of the error leads me to believe there is a problem in the registry: "get module_error(502.14 13)"

        1. uninstall DVDFab
        2. download and install ccleaner if you don't have it.
        3. browse to C:\Windows\prefetch and delete all the files that begin with dvdfab and fabcore if present.
        4. run ccleaner on the registry until no errors are found, may take several times and no need to save anything.
        5. download the most current version of DVDFab and install.
        How to post the internal log


        Things should be made as simple as possible, but no simpler.
        Albert Einstein

        Comment

          #5
          Thanks for the advice...

          I have done as you suggested - uninstalled, removed all traces, reinstalled - same error. Here is the log:

          Internal:

          DVDFab 8.1.7.2 (2012/04/02 19:57:28)

          0m 07.76s: GPUAccelerate: 12351
          0m 07.77s: CUDA cap: 0
          0m 07.77s: Support coreavc decode: 0
          0m 07.77s: Graphics info: NVIDIA ION : 3.0 : 1.1
          0m 07.79s: Qt Translator file load success
          0m 08.17s: Load config successful.
          0m 09.00s: Init profile data driver sucessful.
          0m 18.17s: Init GPU settings sucessful.
          0m 18.17s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
          0m 18.18s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
          0m 18.94s: Config ExBar successful.
          0m 18.94s: dvd2dvd have 8 elements.
          0m 19.70s: dvd2mobile have 29 elements.
          0m 22.03s: blu-ray2blu-ray have 4 elements.
          0m 22.12s: blu-ray2mobile have 18 elements.
          0m 23.50s: blu-ray23d have 7 elements.
          0m 23.95s: blu-ray2dvd have 1 elements.
          0m 24.04s: file2mobile have 28 elements.
          0m 26.40s: file2dvd have 1 elements.
          0m 26.47s: file2bluray have 1 elements.
          0m 27.43s: Config work ui controls successful.
          0m 59.86s: Init burn engine successful.
          0m 59.99s: StartNotify successful.
          0m 05.56s: 513.05 : video codec(22,827739206) try to connect inter-codec failed
          0m 14.13s:


          ------ begin mobile work(1/1) ------


          0m 14.13s: info: create config(3)
          0m 14.13s: info: convert profile(iPhone)
          0m 14.14s: info: file (.flv),3D(0)
          0m 14.14s: info: streams((0.2)(1.2))
          0m 14.16s: info: not set correct fourcc for video(28)
          0m 14.16s: info: set output video frame_rate(29969/1000)
          0m 15.26s: info: h264_encode: encode param profile(0) level(30) bitrate(343)
          0m 26.71s: error: filter name(native_mux), type(128), id(11), get module_error(502.14 13)
          0m 31.60s: ------ mobile work failed(504.00 0 error: filter name(native_mux), type(128), id(11), get module_error(502.14 13)

          ) ------


          Process:
          Conversion: one pass: 19:58:40
          Work 1 failed, Error = 504.00 0 error: filter name(native_mux), type(128), id(11), get module_error(502.14 13)

          : 19:58:58

          Comment

            #6
            Huh? scrubbing the registry usually gets rid of the xxx.xx.13 errors?
            How to post the internal log


            Things should be made as simple as possible, but no simpler.
            Albert Einstein

            Comment

              #7
              I just tried it too and got the same errors. This will need to be looked at by the devs. Sorry I sent you on a wild goose chase
              How to post the internal log


              Things should be made as simple as possible, but no simpler.
              Albert Einstein

              Comment

                #8
                Thanks.. I'm not going crazy!

                You tried a .flv to iphone too and got the same error?

                Thanks for your help.

                Chris

                Comment

                  #9
                  flv to iPhone didn't work either, different errors.
                  How to post the internal log


                  Things should be made as simple as possible, but no simpler.
                  Albert Einstein

                  Comment

                    #10
                    I verified that this can be done with some other software, so this is a bug. The developers will fix this in time.
                    How to post the internal log


                    Things should be made as simple as possible, but no simpler.
                    Albert Einstein

                    Comment

                      #11
                      So I am getting this error as well. This post is from April. Any luck on this fix? Sometimes it works sometimes it doesnt.
                      Mine is under the bluray ripper to ipad
                      have the latest version of dvdfab 8.2.1.3

                      Comment

                        #12
                        I checked "Remove HD Audio" and all worked well.
                        Cheers

                        Comment

                          #13
                          Don't buy dvd creator

                          I have the same problem - conversion of mp4 to dvd always fails; also other formats (except avi) fail to convert. I have contacted the help centre and their suggestions all failed. A request for a refund was denied.

                          Comment

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