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    Subtitle missing letters

    I'm from Sweden so obviously I like to have Swedish subs.
    I noised a problem when converting and using a SRT files.
    When the video is converted all the letters "å,ä and ö" are missing.

    Converting to MP4 ATV3
    These are the steps I take:
    1. Drag and drop both video and SRT to the main window in conversion mode.
    2. Check the SRT is active in the subtitle field.
    3. Setting Direct rendering to video.
    4. Start rendering.

    I can´t find any other setting for subs to see if there is an issue with type of UTF-8 characters.

    I found this information https://trac.ffmpeg.org/ticket/2431

    Has anyone else encountered this issue?

    Log attached.
    Attached Files

    #2
    I can reproduce the same issue that the letters "å,ä and ö" could not be shown in the converted result.

    Please wait some time to fix the issue.

    Thanks!


    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


      #3
      Great, let me know when there is an update!

      Comment


        #4
        Mp4+srt
        9168-ok

        9171-no ok
        Attached Files

        Comment


          #5
          Hi,

          Please try the latest version V9173 and try again.

          It should be fixed.

          Please upload the log and the subtitle files if you still got the same problem.

          Wilson
          Attached Files
          Please post your logs the default location is:
          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
          Please use attachment button and attach your most recent, Internal log and post right here.
          If it's the burning issue, please also attach burn log.

          Thanks!

          Comment


            #6
            Still not working

            Using DVDFab 9.1.8.3
            Tried again and still fails!

            Included log and SRT (zipped).
            Attached Files

            Comment


              #7
              Originally posted by squitzad View Post
              Using DVDFab 9.1.8.3
              Tried again and still fails!

              Included log and SRT (zipped).

              0m 00.84s: info: stream input@ SubFile(D:\Repo.Men.2010.720p.Swesub/Repo.Men.2010.UNRATED.720p.BRRip.XviD.AC3-ViSiON.srt)[codepage(ASCII) language(en) color(15461355)]

              Hi,

              You need to choose Swedish in Edit -> Subtitle. Not EN.

              Please have a try.

              Wilson
              Attached Files
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment


                #8
                Now working

                Ok, that did it, now it works!
                Had some issues finding the settings at first.

                Many thanks!

                Comment

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