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Add-on Installation - Video Downloader install broken

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    Add-on Installation - Video Downloader install broken

    When I click on the "Download Now" button to download the new Video Downloader dialog, the pop up "Add-on download" shows up.
    Soon after the download begins, progress gets to 21762K/27203K and the dialog is replaced with a box which says
    "Download Failed!
    Failed to download the add-on. Please check your network connection. Re-download now? "

    When I select "Retry" it repeats and fails in exactly the same spot, every time. Even over multiple reboot and re-installation cycles.
    There is no size limit to my downloads, and no file size limits either. This does not appear to have anything to do with my network. Any ideas?
    Is there an alternate way to download this feature?

    #2
    HI: I just downloaded it and all went well check to see your security program is not blocking it or a pop up blocker then try again.

    Comment


      #3
      Nope, no pop up blocker and no security program problems either.

      Comment


        #4
        Hi,

        Did you install successfully now?

        maybe you can install the plug-in manually, please follow these steps:

        1. Download the plug-in manaully.


        2. Copy the downloaded .plg file to the DVDFab9/Temp/plugin_download folder.
        DVDFab 9 defult Temp Path: C:\Users\XXX\Documents\DVDFab9\Temp\plugin_downloa d

        3. Click Download button in Converter or Creator module.

        4. Click Yes option on the pop up dialog.

        Wilson
        Please post your logs the default location is:
        For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
        For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
        Please use attachment button and attach your most recent, Internal log and post right here.
        If it's the burning issue, please also attach burn log.

        Thanks!

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