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Audio out sync when convert MP4

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  • Audio out sync when convert MP4

    Trying to convert video to MP4 format but encountered audio out sync issue .However , if convert to MKV , it is normal.
    If I convert the source to MKV then to MP4 again , the audio track is normal as well.
    Here attached the log for your reference.
    Attached Files

  • #2
    We need this source 殺神John Wick (1080p HD).mp4 to help check the problem, please send it to our FTP (Info is sending to you via PM), thank you.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

    Comment


    • #3
      File has been uploaded , please check

      Comment


      • #4
        We will download it as soon as possible.
        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab11\Log
        For Mac: Finder>Documents>DVDFab11>Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
        For Mac: Finder>Documents>DVDFab Player 5>Log

        Guide for adding attachments in a post
        --Please use attachment button to attach your most recent log files.

        Comment


        • #5
          Any update regarding to this issue ?

          Comment


          • #6
            Originally posted by ericXtam View Post
            Any update regarding to this issue ?
            We've tested on different computers with different OS (Windows 7 and Windows 10), the output file is good to play, we could not reproduce the sync issue.
            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab11\Log
            For Mac: Finder>Documents>DVDFab11>Log

            DVDFab Player 5:
            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
            For Mac: Finder>Documents>DVDFab Player 5>Log

            Guide for adding attachments in a post
            --Please use attachment button to attach your most recent log files.

            Comment

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