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  • Star Wars The Last Jedi

    My Star wars - the last jedi is not supported yet. Bought this movie a month ago.

    Attached Files

  • #2
    Hi,

    Do you get any error message during the process? What's the phenomenon?

    Please post dvdfab_internal.log file as well. Thanks.

    Regards,
    Mona
    Guide for adding attachments in a post

    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


    • #3
      See attached image. DVDFab is scanning the disc and the message that the disc is not supported yet appears.
      Attached Files

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      • #4
        And the image...
        Attached Files

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        • #5
          It's a UHD movie.

          Please open the disc in Windows Explorer, copy the AACS folder of the original movie disc and send it to us.

          I PM you the address for uploading the file. Please kindly check, thank you.

          Regards,
          Mona

          Guide for adding attachments in a post

          User Manual for DVDFab v10 (pdf)

          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab10\Log
          For Mac: Finder> Documents> DVDFab10> Log

          DVDFab Player 5:
          For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

          Comment


          • #6
            I have copied the folder to my computer. Cant find pm and any adress.

            Comment


            • #7
              Originally posted by tom77_no View Post
              I have copied the folder to my computer. Cant find pm and any adress.
              Please check again, thank you.
              Guide for adding attachments in a post

              User Manual for DVDFab v10 (pdf)

              DVDFab log default location:
              For Windows: C:\Users\User Name\Documents\DVDFab10\Log
              For Mac: Finder> Documents> DVDFab10> Log

              DVDFab Player 5:
              For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

              Comment


              • #8
                I'll try it on mine (the Au release of the UHD). I have the current version so I'll try that, the try the .94 beta also.

                Comment


                • #9
                  Same thing with 10.0.9.4

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                  • #10
                    Mine worked with the new 10.0.9.5

                    Comment


                    • #11
                      Not mine, still message about the disc not supported yet with 10.0.9.5

                      Comment


                      • #12
                        Originally posted by Mobe1969 View Post
                        I'll try it on mine (the Au release of the UHD). I have the current version so I'll try that, the try the .94 beta also.
                        It's supported now, please try again. Thanks.


                        Mona
                        Guide for adding attachments in a post

                        User Manual for DVDFab v10 (pdf)

                        DVDFab log default location:
                        For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                        For Mac: Finder> Documents> DVDFab10> Log

                        DVDFab Player 5:
                        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

                        Comment


                        • #13
                          Its ok now, thank you very much

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