Spiderman into spider verse, Can't copy!

[Biggtank]

I can't get past the "analyzing blu-ray information, please wait" part of the process. I have been there for more than an hour but it never completes. I am trying to copy it but I can't because it stops there every time.
I've done a few other movies and everything worked fine it is just this one. I was wondering if it was because it was just released? Please help if you are able. Thanks.

[Ashley]

I can't get past the "analyzing blu-ray information, please wait" part of the process. I have been there for more than an hour but it never completes. I am trying to copy it but I can't because it stops there every time.
I've done a few other movies and everything worked fine it is just this one. I was wondering if it was because it was just released? Please help if you are able. Thanks.

Please send us dvdfab_internal log as attachment for troubleshooting, the default location for log file is: C:\Users\User Name\My Documents\DVDFab11\Log

Thanks.