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32 bit & 64 bit both crash on PC (Win 7 Pro) right after startup...

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    32 bit & 64 bit both crash on PC (Win 7 Pro) right after startup...

    32 bit & 64 bit both crash on my PC (Win 7 Pro) right after startup. Also, I get a message from the Intel Rapid Storage Monitor that my Asus DVD/RW has been disconnected from Port 1. I reinstalled version 11.0.5.8 and both 32 and 64 run perfectly. I did not grab the DVDFab log file and I really do not want to reinstall 5.9 as it seriously messed up the box until I restored 5.8.

    #2
    Originally posted by Toonces T. Cat View Post
    32 bit & 64 bit both crash on my PC (Win 7 Pro) right after startup. Also, I get a message from the Intel Rapid Storage Monitor that my Asus DVD/RW has been disconnected from Port 1. I reinstalled version 11.0.5.8 and both 32 and 64 run perfectly. I did not grab the DVDFab log file and I really do not want to reinstall 5.9 as it seriously messed up the box until I restored 5.8.
    Sorry that you got this issue, but please do send us the log files to help check the problem, thanks.

    >>>>>>>>>>>UPDATE:
    Please remove the current version and then download this one to have a try, thanks.

    32-bit version

    64-bit version

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      #3
      Originally posted by Mona View Post

      Sorry that you got this issue, but please do send us the log files to help check the problem, thanks.
      Mona...Thanks for the reply! I haven't been back for a few days and I just saw your message. I noticed 11.0.6.0 was out so I installed both versions and the update seems to have fixed the crash problem I was having.

      -Toonces

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        #4
        Hey Mona, the version you posted works for me aswell. The program always crashes after loading the disc. The posted version didn't change that.

        Comment


          #5
          Originally posted by Walpurgis View Post
          Hey Mona, the version you posted works for me aswell. The program always crashes after loading the disc. The posted version didn't change that.
          Did the crash happen to some specify movie disc or a common issue? Did you get the crash report field? If yes, save the crash file and send it to us.

          Also, please do update to the latest official version to have a try.

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