I have been having problems with DVDFab 11 64-bit on Windows 10 Home ever since version 11 came out (I did not use version 10 on Windows 10).
In short, the UI "locks up" and becomes unresponsive after a short period of having the program open. Once this happens, the UI does not respond to any buttons; when I move the mouse over the "X" in the upper right for window close, it does not highlight - I cannot even use the window titlebar to drag the window. If I click on the DVDFab icon in the taskbar, sometimes the main window will get refreshed with my latest click (i.e. if I drag the titlebar, the window move will get updated) but I still cannot fully use the program.
This all happened when DVDFab 11 first came out. I finally gave up and stopped using it. Recently after updating my PC to the latest version of Windows 10, I tried DVDFab 11 again, and it seemed to be working fine. After that, I installed several software packages, and now it is back to having the same problems again.
There is a good chance that this is a conflict with some system files that got updated from my other software installs. However, I don't know how to begin troubleshooting this. The DVDFab log file doesn't show anything out of the ordinary when the lock-up occurs. Is there other information earlier in the log file that might be helpful?
This is very irritating as I would like to be able to use DVDFab11 on my Windows 64-bit system. Please advise on next steps for troubleshooting.
In short, the UI "locks up" and becomes unresponsive after a short period of having the program open. Once this happens, the UI does not respond to any buttons; when I move the mouse over the "X" in the upper right for window close, it does not highlight - I cannot even use the window titlebar to drag the window. If I click on the DVDFab icon in the taskbar, sometimes the main window will get refreshed with my latest click (i.e. if I drag the titlebar, the window move will get updated) but I still cannot fully use the program.
This all happened when DVDFab 11 first came out. I finally gave up and stopped using it. Recently after updating my PC to the latest version of Windows 10, I tried DVDFab 11 again, and it seemed to be working fine. After that, I installed several software packages, and now it is back to having the same problems again.
There is a good chance that this is a conflict with some system files that got updated from my other software installs. However, I don't know how to begin troubleshooting this. The DVDFab log file doesn't show anything out of the ordinary when the lock-up occurs. Is there other information earlier in the log file that might be helpful?
This is very irritating as I would like to be able to use DVDFab11 on my Windows 64-bit system. Please advise on next steps for troubleshooting.
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