DVDFab hangs 99%

    Hi at all

    I have a notebook with AMD Ryzen5 4000 Series CPU and integrated AMD Radeon VEGA 6 video card.
    With any version of DVDFab and trying to update AMD video drivers to the latest version (Adrenalin) when I convert a video from H264 to H265, DVDFab always stays at 99% and never finishes the conversion. Only with a very old version of video driver does it work.
    However, I lose all the advantages and improvements of the video card

    I was wondering if any of you have any ideas to suggest to solve this problem.


    My Current Configuration:

    DVDFab x64 v12.0.1.9
    Video Driver: Adrenalin v21.2.3



    Thanks in advanced

    • Created

      5 years ago

    • Last reply

      S5 years ago
    • 12

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    • SWDH

    Please attach the dvdfab_internal.log and the fabcheck_internal log file for troubleshooting, the default location for DVDFab log file is:
    C:\Users\xxx\Documents\DVDFab\DVDFab12\Log
    Thanks.

    Please attach the dvdfab_internal.log and the fabcheck_internal log file for troubleshooting, the default location for DVDFab log file is:
    C:\Users\xxx\Documents\DVDFab\DVDFab12\Log
    Thanks.

    Mona


    Hi Mona,

    thanks for your answer, I have attach del log file.

    Thanks so much

    Sorry I forgot to attach the second log

    We receive the log file. Please disable GPU and Lightning-Shrink in Common Settings > A/V Codec to convert again and see the result.

    We receive the log file. Please disable GPU and Lightning-Shrink in Common Settings > A/V Codec to convert again and see the result.

    Mona


    Hi Mona,
    I did as you said, the conversion is successful, but the conversion time has drastically increased 1h vs 8min.
    FPS 28 vs FPS 260

    I would like the conversion to be successful with GPU hardware acceleration enabled, it's possible?

    in attach new log file with GPU Hardware Acceleration disabled

    Thank you for your interest

    6 days later

    Hi Mona,
    any news?

    Thanks

    No update from the developer yet, I will let you know if there is news.

    I have try the last version DVDFab v12.0.2.0 hoping that the problem could be solved, but I still have the same problem :-(

    8 days later


    I have try the last version DVDFab v12.0.2.1 hoping that the problem could be solved, but I still have the same problem, it is absurd that you can not fix this bug

    2 months later

    Same problem with the 6900xt. I have to use software decoding.

    the problem persists even with 12.0.2.9 :mad:

    a year later

    Same here... I just upgraded to a Radeon 6950 XT and the decoding is terrible now!!!!

    It runs Flight Simulator on 3 monitors with ULTRA high resolution, but cannot be used for decoding, any upcoming update to support AMD GPU's?

    2 months later

    Same here... I just upgraded to a Radeon 6950 XT and the decoding is terrible now!!!!

    It runs Flight Simulator on 3 monitors with ULTRA high resolution, but cannot be used for decoding, any upcoming update to support AMD GPU's?

    dragoneyes76


    Ya this is solely the reason I never go AMD anymore. Their encode/decode is utter garbage. It's not dvdfab's issue. It's AMD's actual driver implementation in all encode programs.