Update does not work for long time

[jobbanobba]

Once again, update does NOT work. I get the size of the update but then... NOTHING

[Mona]

Please attach all the log files under this path and send them to us for checking the issue.
C:\Users\xxx\Documents\DVDFab\DVDFab12\Temp\update Temp\updateLog

[jobbanobba]

Here's the only file in the folder...

[Mona]

Please kindly check again, there should be a folder named updateLog too.