DVDFab 12 doesn't connect to sever after updating to new version

[JJHXBR]

I updated DVDFab 12 about a month ago and after the update the program lauched and then froze attempting to conncet to server. I have since opened tickets and supplied logs with no fix. I have since tried several new versions with no success. Why can't I get a solution for this? I've used my lifetime license for several years with no problem and now I can't use this program at all.

[Rich86]

Is it possible something in your system is blocking access to the Fab server?

[Mona]

Please add DVDFab.exe to the trust list of your antivirus software to have a try.

[sireast]

I get this as well, once in a while. I thought it's my internet connection. ie. am off-line.