Add me to that list originating in 2010. I've been using DVDFab for years and even purchased a "Lifetime" license in 2019. I rebooted my system this morning, opened DVDFab to convert a few videos and was greeted with the message I was using a "Trial Version". I re-authorized the product but still had the same message. Thinking I would have to restart the product for it to take affect and when I restarted it presented me with the screen listing all available product which showed the products activated for me but required me to re-authorize it again. I did. Nothing has changed...it still tells me I'm using the Trial version and am limited to converting only 3 of the 4 videos I'm wanting to convert. So I'm not sure how it all of a sudden determined it was a "trial version" since I hadn't updated the product since the last update was released (12.1.1.5).
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ok...I'll add it there.Comment
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I have the same authorization issues with the Enlarger AI. I also bought the Lifetime All-In-One VersionComment
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Hi,
It's fixed on server.
WilsonPlease post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks!Comment
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Originally posted by Wilson.Wang View Post
I can confirm it is fixed for me. Thank you Wilson for the quick turnaround.
Jeff
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Thank You for fixing this issue so fast!Comment
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