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Feedback ID 244876

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    Feedback ID 244876

    DVD Creator does not get past the "Conversion: one pass" stage. My source file is a 2hr 4gb MP4 file downloaded with StreamFab from Disney+. How to resolve? Thank you.

    #2
    Did you add an external subtitle? Please try not to add that subtitle file.

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      #3
      I did not add any external subtitles, and I went in and confirmed that the "default" box is checked, and not the "add external subtitles." I took a straight StreamFab-downloaded MP4 file and ran it through DVDFab 12 to burn it to a playable DVD9 disc at 1080p.

      Thank you.
      Last edited by AceExplorer; 09-25-2023, 02:38 PM.

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        #4
        You may close this, please. I re-tried and the files all burned. I have no idea what generated the error message in Creator. I also am not aware of any recent product updates or changes to my system. The only thing I did differently was to turn ON external subtitles, then immediately turn them OFF again, before re-attempting to create my discs. There may be a bug here? I don't know if my logs were helpful to you. Thank you.

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          #5
          Thanks for the update.
          We could not duplicate the problem, and we tried a different video file with or without subtitles.
          Anyway, glad it worked on your end.

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