DVDFab 13.0.0.1 Cannot Be Used if Not Connected to Internet!

Mauser

Member

Join Date: Jun 2012

Posts: 186
#1

DVDFab 13.0.0.1 Cannot Be Used if Not Connected to Internet!

10-22-2023, 03:16 PM

If my computer is not connected to the internet when I try to start DVDFab 13, the program says I am not authorized. And of course I cannot re-authorize it if I am not connected to the internet. This is TOTALLY NOT ACCEPTABLE!!!

v12 does not have this problem.
Tags: None
Mona

DVDFab Service Team

Join Date: Oct 2010

Posts: 9162
#2

10-23-2023, 03:45 AM

We will check this part as soon as possible.
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Mauser

Member

Join Date: Jun 2012

Posts: 186
#3

10-27-2023, 05:22 PM

13.0.0.2 - Still not fixed.
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Wilson.Wang

DVDFab Staff

Join Date: Jul 2011

Posts: 3815
#4

10-30-2023, 01:34 AM

Hi,

It will be added back again soon.

Wilson

Please post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.

Thanks!
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